Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia

Over-indebtedness in relation to consumer loans represents an important issue for consumers as it impacts their financial well-being. Identifying the risk factors associated with over-indebtedness is crucial in overcoming this problem. Existing literature shows that behavioral biases influence indiv...

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Main Author: Fazelina Sahul Hamid
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Economics & Finance
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23322039.2024.2449191
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author Fazelina Sahul Hamid
author_facet Fazelina Sahul Hamid
author_sort Fazelina Sahul Hamid
collection DOAJ
description Over-indebtedness in relation to consumer loans represents an important issue for consumers as it impacts their financial well-being. Identifying the risk factors associated with over-indebtedness is crucial in overcoming this problem. Existing literature shows that behavioral biases influence individuals’ financial decision making. This study analyses the relationship between behavioral biases and over-indebtedness among consumer loan holders in Malaysia. It aims to investigate whether self-control bias, overconfidence, mental accounting, and availability bias are linked to over-indebtedness. The analysis is done based on a sample of 433 credit card or personal loan holders. The results indicate that self-control bias is linked to higher overall over-indebtedness. Meanwhile, overconfidence and mental accounting are linked to lower overall over-indebtedness. Availability bias is shown to worsen credit card debt repayment decisions. These findings highlight the need for financial education programs that address self-control issues and raise awareness of behavioral biases, helping consumers make more informed financial decisions. Additionally, policymakers in Malaysia can leverage these insights to design targeted strategies that reduce over-indebtedness in managing consumer loans.
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spelling doaj-art-fb67000be1c94b718e54b502fab3f2bc2025-01-11T06:22:19ZengTaylor & Francis GroupCogent Economics & Finance2332-20392025-12-0113110.1080/23322039.2024.2449191Behavioral biases and over-indebtedness in consumer credit: evidence from MalaysiaFazelina Sahul Hamid0Bristol Business School, University of the West of England, Bristol, UKOver-indebtedness in relation to consumer loans represents an important issue for consumers as it impacts their financial well-being. Identifying the risk factors associated with over-indebtedness is crucial in overcoming this problem. Existing literature shows that behavioral biases influence individuals’ financial decision making. This study analyses the relationship between behavioral biases and over-indebtedness among consumer loan holders in Malaysia. It aims to investigate whether self-control bias, overconfidence, mental accounting, and availability bias are linked to over-indebtedness. The analysis is done based on a sample of 433 credit card or personal loan holders. The results indicate that self-control bias is linked to higher overall over-indebtedness. Meanwhile, overconfidence and mental accounting are linked to lower overall over-indebtedness. Availability bias is shown to worsen credit card debt repayment decisions. These findings highlight the need for financial education programs that address self-control issues and raise awareness of behavioral biases, helping consumers make more informed financial decisions. Additionally, policymakers in Malaysia can leverage these insights to design targeted strategies that reduce over-indebtedness in managing consumer loans.https://www.tandfonline.com/doi/10.1080/23322039.2024.2449191Behavioral biasself-controloverconfidencemental accountingavailability biasover-indebtedness
spellingShingle Fazelina Sahul Hamid
Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia
Cogent Economics & Finance
Behavioral bias
self-control
overconfidence
mental accounting
availability bias
over-indebtedness
title Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia
title_full Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia
title_fullStr Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia
title_full_unstemmed Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia
title_short Behavioral biases and over-indebtedness in consumer credit: evidence from Malaysia
title_sort behavioral biases and over indebtedness in consumer credit evidence from malaysia
topic Behavioral bias
self-control
overconfidence
mental accounting
availability bias
over-indebtedness
url https://www.tandfonline.com/doi/10.1080/23322039.2024.2449191
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