Platform work and labour legislation in India: Women’s engagement and the role of gender

Focusing on India's digital platform economy, this study examines the gendered experiences of workers. We present a novel methodology to study the working conditions and key issues faced by platform workers in the beauty and personal services segments. Our data comprises 328 workers (both male...

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Main Authors: Neha Arya, Abhishek Nemuri
Format: Article
Language:English
Published: University of Bologna 2024-12-01
Series:Labour & Law Issues
Subjects:
Online Access:https://labourlaw.unibo.it/article/view/20922
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author Neha Arya
Abhishek Nemuri
author_facet Neha Arya
Abhishek Nemuri
author_sort Neha Arya
collection DOAJ
description Focusing on India's digital platform economy, this study examines the gendered experiences of workers. We present a novel methodology to study the working conditions and key issues faced by platform workers in the beauty and personal services segments. Our data comprises 328 workers (both male and female) associated with two popular platforms in India. We find that most workers face issues such as algorithmic control, insufficient technical support, feedback mechanism, safety protocols, and cost concerns. The paper also draws attention to existing provisions applicable to female workers and recent legislative developments related to platform work in India. Through detailed analysis of workers’ reviews and experiences, this paper calls for a calibrated alignment of India's legal framework with the swiftly evolving technological landscapes globally. In this, it emphasizes gender inclusivity to ensure equitable labour market opportunities.
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series Labour & Law Issues
spelling doaj-art-fa9436a7d21845529e603ee636d5553e2025-01-10T09:58:04ZengUniversity of BolognaLabour & Law Issues2421-26952024-12-0110220122610.6092/issn.2421-2695/2092219294Platform work and labour legislation in India: Women’s engagement and the role of genderNeha Arya0Abhishek Nemuri1Indian Institute of Technology, Delhi, IndiaLegal ConsultantFocusing on India's digital platform economy, this study examines the gendered experiences of workers. We present a novel methodology to study the working conditions and key issues faced by platform workers in the beauty and personal services segments. Our data comprises 328 workers (both male and female) associated with two popular platforms in India. We find that most workers face issues such as algorithmic control, insufficient technical support, feedback mechanism, safety protocols, and cost concerns. The paper also draws attention to existing provisions applicable to female workers and recent legislative developments related to platform work in India. Through detailed analysis of workers’ reviews and experiences, this paper calls for a calibrated alignment of India's legal framework with the swiftly evolving technological landscapes globally. In this, it emphasizes gender inclusivity to ensure equitable labour market opportunities.https://labourlaw.unibo.it/article/view/20922digital platformbeauty & personal servicesgender issuesplatform workworker issue in india
spellingShingle Neha Arya
Abhishek Nemuri
Platform work and labour legislation in India: Women’s engagement and the role of gender
Labour & Law Issues
digital platform
beauty & personal services
gender issues
platform work
worker issue in india
title Platform work and labour legislation in India: Women’s engagement and the role of gender
title_full Platform work and labour legislation in India: Women’s engagement and the role of gender
title_fullStr Platform work and labour legislation in India: Women’s engagement and the role of gender
title_full_unstemmed Platform work and labour legislation in India: Women’s engagement and the role of gender
title_short Platform work and labour legislation in India: Women’s engagement and the role of gender
title_sort platform work and labour legislation in india women s engagement and the role of gender
topic digital platform
beauty & personal services
gender issues
platform work
worker issue in india
url https://labourlaw.unibo.it/article/view/20922
work_keys_str_mv AT nehaarya platformworkandlabourlegislationinindiawomensengagementandtheroleofgender
AT abhisheknemuri platformworkandlabourlegislationinindiawomensengagementandtheroleofgender