Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism

Fertilizer production often faces various performance issues that can affect efficiency and productivity. One of the main problems is the instability in the quality of raw materials, which can result in variations in the quality of the final product. Workforce performance is also a critical factor,...

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Main Authors: Fitriatus Sholeha, Farida Pulansari
Format: Article
Language:English
Published: Lembaga Penelitian dan Pengabdian kepada Masyarakat 2024-07-01
Series:Rekayasa
Subjects:
Online Access:https://journal.trunojoyo.ac.id/rekayasa/article/view/25701
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author Fitriatus Sholeha
Farida Pulansari
author_facet Fitriatus Sholeha
Farida Pulansari
author_sort Fitriatus Sholeha
collection DOAJ
description Fertilizer production often faces various performance issues that can affect efficiency and productivity. One of the main problems is the instability in the quality of raw materials, which can result in variations in the quality of the final product. Workforce performance is also a critical factor, where inadequate training and low motivation can reduce productivity. The lack of an appropriate performance measurement system, such as relevant and accurate Key Performance Indicators (KPIs), can make it difficult for companies to monitor and improve their overall performance. To address these challenges, a performance measurement system is needed that can integrate various aspects of the company (stakeholders). This performance measurement system must be able to accommodate the interests of various parties involved in the company's operations to produce more accurate and relevant information. The performance measurement approach referred to is known as the Performance Prism. It is then supported by using the Objective Matrix (OMAX) method to determine the ranking and class calculation of each KPI and the Traffic Light System (TLS). Based on performance measurements using the Performance Prism, Analytic Hierarchy Process (AHP), and Scoring System at PT. XYZ, there are 53 KPIs divided among various stakeholders. From this analysis, it can be concluded that the design of the company's performance measurement encompasses various aspects involving both internal and external stakeholders. The total performance index of 13.43 indicates overall good performance. In this case, the total KPIs used are 53 KPIs, which include 10 KPIs for employee stakeholders, 5 KPIs for owner stakeholders, 10 KPIs for customer stakeholders, 5 KPIs for government stakeholders, 4 KPIs for investor stakeholders, 10 KPIs for supplier stakeholders, 4 KPIs for partner stakeholders, and 5 KPIs for surrounding community stakeholders. According to the results of the Objective Matrix (OMAX) and Traffic Light System (TLS), it can be seen that 47 KPIs fall into the green category, indicating good achievement, while 3 KPIs fall into the yellow category, and 3 other KPIs fall into the red category, indicating areas requiring further attention for improvement.
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spelling doaj-art-f722a69bd8cd4a81858f7ac67eb27de42024-11-19T06:43:41ZengLembaga Penelitian dan Pengabdian kepada MasyarakatRekayasa0216-94952502-53252024-07-0117227428510.21107/rekayasa.v17i2.257019019Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance PrismFitriatus Sholeha0Farida Pulansari1UPN " Veteran" Jawa TimurUPN " Veteran" Jawa TimurFertilizer production often faces various performance issues that can affect efficiency and productivity. One of the main problems is the instability in the quality of raw materials, which can result in variations in the quality of the final product. Workforce performance is also a critical factor, where inadequate training and low motivation can reduce productivity. The lack of an appropriate performance measurement system, such as relevant and accurate Key Performance Indicators (KPIs), can make it difficult for companies to monitor and improve their overall performance. To address these challenges, a performance measurement system is needed that can integrate various aspects of the company (stakeholders). This performance measurement system must be able to accommodate the interests of various parties involved in the company's operations to produce more accurate and relevant information. The performance measurement approach referred to is known as the Performance Prism. It is then supported by using the Objective Matrix (OMAX) method to determine the ranking and class calculation of each KPI and the Traffic Light System (TLS). Based on performance measurements using the Performance Prism, Analytic Hierarchy Process (AHP), and Scoring System at PT. XYZ, there are 53 KPIs divided among various stakeholders. From this analysis, it can be concluded that the design of the company's performance measurement encompasses various aspects involving both internal and external stakeholders. The total performance index of 13.43 indicates overall good performance. In this case, the total KPIs used are 53 KPIs, which include 10 KPIs for employee stakeholders, 5 KPIs for owner stakeholders, 10 KPIs for customer stakeholders, 5 KPIs for government stakeholders, 4 KPIs for investor stakeholders, 10 KPIs for supplier stakeholders, 4 KPIs for partner stakeholders, and 5 KPIs for surrounding community stakeholders. According to the results of the Objective Matrix (OMAX) and Traffic Light System (TLS), it can be seen that 47 KPIs fall into the green category, indicating good achievement, while 3 KPIs fall into the yellow category, and 3 other KPIs fall into the red category, indicating areas requiring further attention for improvement.https://journal.trunojoyo.ac.id/rekayasa/article/view/25701ahp, fertilizer production, performance prism, work performance index
spellingShingle Fitriatus Sholeha
Farida Pulansari
Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism
Rekayasa
ahp, fertilizer production, performance prism, work performance index
title Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism
title_full Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism
title_fullStr Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism
title_full_unstemmed Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism
title_short Performance Evaluation of Dolomite Fertilizer Production: AHP and Scoring System Approach Based on Performance Prism
title_sort performance evaluation of dolomite fertilizer production ahp and scoring system approach based on performance prism
topic ahp, fertilizer production, performance prism, work performance index
url https://journal.trunojoyo.ac.id/rekayasa/article/view/25701
work_keys_str_mv AT fitriatussholeha performanceevaluationofdolomitefertilizerproductionahpandscoringsystemapproachbasedonperformanceprism
AT faridapulansari performanceevaluationofdolomitefertilizerproductionahpandscoringsystemapproachbasedonperformanceprism