Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word

Since its founding in 1994 as an online bookstore, Amazon has “revolutionised” not only the market for literature but also expanded aggressively and transformatively in sectors including consumer retail, film and television, groceries, logistics, robotics, surveillance, AI, and web services. This gr...

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Main Authors: Max Haiven, Graeme Webb, Sarah Olutola, Xenia Benivolski
Format: Article
Language:English
Published: Paderborn University: Media Systems and Media Organisation Research Group 2024-04-01
Series:tripleC: Communication, Capitalism & Critique
Subjects:
Online Access:https://triple-c.at/index.php/tripleC/article/view/1476
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author Max Haiven
Graeme Webb
Sarah Olutola
Xenia Benivolski
author_facet Max Haiven
Graeme Webb
Sarah Olutola
Xenia Benivolski
author_sort Max Haiven
collection DOAJ
description Since its founding in 1994 as an online bookstore, Amazon has “revolutionised” not only the market for literature but also expanded aggressively and transformatively in sectors including consumer retail, film and television, groceries, logistics, robotics, surveillance, AI, and web services. This growth and expansion is grounded in the firm’s internal and outward-facing rhetoric about its leading contribution to a brighter future, a narrative deeply inspired by the genre of science or speculative fiction (SF). But Amazon’s utopian vision is largely experienced as a dystopia by most of its rank-and-file workers, who labour under exploitative conditions of surveillance, robotization, and relentless managerial control. Hence our team inaugurated the Worker as Futurist project to support rank-and-file Amazon workers to read/watch SF stories to collectively understand their employer and its world, and also to write short, SF stories about “the world after Amazon.” In this preliminary report on the project, we explain the inspirations for the project and reflect on some of what we have learned from the participants, as well as some implications for the futures of platform workers generally.
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spelling doaj-art-f3b93e40ddb24586961e64d2c84fc10a2025-08-20T04:02:49ZengPaderborn University: Media Systems and Media Organisation Research GrouptripleC: Communication, Capitalism & Critique1726-670X2024-04-0122110.31269/triplec.v22i1.14761476Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ WordMax HaivenGraeme WebbSarah OlutolaXenia BenivolskiSince its founding in 1994 as an online bookstore, Amazon has “revolutionised” not only the market for literature but also expanded aggressively and transformatively in sectors including consumer retail, film and television, groceries, logistics, robotics, surveillance, AI, and web services. This growth and expansion is grounded in the firm’s internal and outward-facing rhetoric about its leading contribution to a brighter future, a narrative deeply inspired by the genre of science or speculative fiction (SF). But Amazon’s utopian vision is largely experienced as a dystopia by most of its rank-and-file workers, who labour under exploitative conditions of surveillance, robotization, and relentless managerial control. Hence our team inaugurated the Worker as Futurist project to support rank-and-file Amazon workers to read/watch SF stories to collectively understand their employer and its world, and also to write short, SF stories about “the world after Amazon.” In this preliminary report on the project, we explain the inspirations for the project and reflect on some of what we have learned from the participants, as well as some implications for the futures of platform workers generally. https://triple-c.at/index.php/tripleC/article/view/1476Amazonscience/speculative fiction (SF)workers’ inquirywritingbig techlogistics
spellingShingle Max Haiven
Graeme Webb
Sarah Olutola
Xenia Benivolski
Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word
tripleC: Communication, Capitalism & Critique
Amazon
science/speculative fiction (SF)
workers’ inquiry
writing
big tech
logistics
title Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word
title_full Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word
title_fullStr Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word
title_full_unstemmed Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word
title_short Writing Back Against Amazon’s Empire: Science Fiction, Corporate Storytelling, and the Dignity of the Workers’ Word
title_sort writing back against amazon s empire science fiction corporate storytelling and the dignity of the workers word
topic Amazon
science/speculative fiction (SF)
workers’ inquiry
writing
big tech
logistics
url https://triple-c.at/index.php/tripleC/article/view/1476
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