Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022
Introduction: Currently, even with the extensive and advanced resources available in dentistry, patient dissatisfaction and complaints have increasingly become more prevalent. To acquire accurate and practical data for enhancing dental services’ quality and reducing the expenses linked to complaints...
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| Format: | Article |
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Shahid Sadoughi University of Medical Sciences
2025-01-01
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| Series: | Majallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd |
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| Online Access: | http://jssu.ssu.ac.ir/article-1-6259-en.pdf |
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| author | Yasaman Sabaghzadegan Sina Amini-Bahabadi Fatemeh Owlia |
| author_facet | Yasaman Sabaghzadegan Sina Amini-Bahabadi Fatemeh Owlia |
| author_sort | Yasaman Sabaghzadegan |
| collection | DOAJ |
| description | Introduction: Currently, even with the extensive and advanced resources available in dentistry, patient dissatisfaction and complaints have increasingly become more prevalent. To acquire accurate and practical data for enhancing dental services’ quality and reducing the expenses linked to complaints, research must be performed to explore dental grievances. This research sought to identify the rate and reasons behind complaints made against dentists to the healthcare system from 2017 to 2022. Methods: This cross-sectional research entailed gathering existing data and examining complaint records from dentists at the Yazd Medical Council Organization. The information was gathered through observation and by filling out applicable checklists. Subsequently, thedata underwent analysis through SPSS version 16, utilizing with a chi-square test and Spearman correlation. The threshold for statistical significance was established at p≤ 0.05.
Results: According to the results obtained, the majority of complaints were directed towards general dentists, especially males. Over fifty percent of the individuals who filed complaints were female. The most frequent types of dental issues were associated with surgery, endodontic, and prosthetic care. In 52.9 percent of the cases, dentists were deemed guilty, primarily due to complaints related to malpractice.
Conclusion: Dental practitioners must increase their knowledge regarding case selection and dental management to improve their practice. |
| format | Article |
| id | doaj-art-f1ac9b1a9bb748bb8dfdf78949ee1d20 |
| institution | Kabale University |
| issn | 2228-5741 2228-5733 |
| language | fas |
| publishDate | 2025-01-01 |
| publisher | Shahid Sadoughi University of Medical Sciences |
| record_format | Article |
| series | Majallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd |
| spelling | doaj-art-f1ac9b1a9bb748bb8dfdf78949ee1d202025-01-15T09:29:12ZfasShahid Sadoughi University of Medical SciencesMajallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd2228-57412228-57332025-01-01321082998307Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022Yasaman Sabaghzadegan0Sina Amini-Bahabadi1Fatemeh Owlia2 Department of Oral and Maxillofacial Medicine, Yazd Dental Faculty, Shahid Sadoughi University of Medical Sciences Yazd, Iran. Yazd dental faculty, Shahid Sadoughi University of Medical Sciences, Yazd, Iran. Department of Oral and Maxillofacial Medicine, Yazd Dental Faculty, Shahid Sadoughi University of Medical Sciences Yazd, Iran. Introduction: Currently, even with the extensive and advanced resources available in dentistry, patient dissatisfaction and complaints have increasingly become more prevalent. To acquire accurate and practical data for enhancing dental services’ quality and reducing the expenses linked to complaints, research must be performed to explore dental grievances. This research sought to identify the rate and reasons behind complaints made against dentists to the healthcare system from 2017 to 2022. Methods: This cross-sectional research entailed gathering existing data and examining complaint records from dentists at the Yazd Medical Council Organization. The information was gathered through observation and by filling out applicable checklists. Subsequently, thedata underwent analysis through SPSS version 16, utilizing with a chi-square test and Spearman correlation. The threshold for statistical significance was established at p≤ 0.05. Results: According to the results obtained, the majority of complaints were directed towards general dentists, especially males. Over fifty percent of the individuals who filed complaints were female. The most frequent types of dental issues were associated with surgery, endodontic, and prosthetic care. In 52.9 percent of the cases, dentists were deemed guilty, primarily due to complaints related to malpractice. Conclusion: Dental practitioners must increase their knowledge regarding case selection and dental management to improve their practice.http://jssu.ssu.ac.ir/article-1-6259-en.pdfcomplaintsdentistrymalpracticeiran. |
| spellingShingle | Yasaman Sabaghzadegan Sina Amini-Bahabadi Fatemeh Owlia Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022 Majallah-i Dānishgāh-i ’Ulūm-i Pizishkī-i Shahīd Ṣadūqī Yazd complaints dentistry malpractice iran. |
| title | Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022 |
| title_full | Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022 |
| title_fullStr | Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022 |
| title_full_unstemmed | Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022 |
| title_short | Frequency and Causes of Dental Complaints in the Yazd Medical Council Organization between 2017 and 2022 |
| title_sort | frequency and causes of dental complaints in the yazd medical council organization between 2017 and 2022 |
| topic | complaints dentistry malpractice iran. |
| url | http://jssu.ssu.ac.ir/article-1-6259-en.pdf |
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