Social Media in Selected Business Models

The development of the internet and the emergence of social media create completely new opportunities for enterprises, both traditional and those operating in the e-commerce industry. The widespread use of social media channels by the majority of consumers make them naturally want their favourite b...

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Main Authors: Ludmiła Walaszczyk, Patrycja Połomska, Remigiusz Mazur
Format: Article
Language:English
Published: Uniwersytet Pedagogiczny im. Komisji Edukacji Narodowej w Krakowie 2024-12-01
Series:Przedsiębiorczość - Edukacja
Subjects:
Online Access:https://p-e.uken.krakow.pl/article/view/11437
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author Ludmiła Walaszczyk
Patrycja Połomska
Remigiusz Mazur
author_facet Ludmiła Walaszczyk
Patrycja Połomska
Remigiusz Mazur
author_sort Ludmiła Walaszczyk
collection DOAJ
description The development of the internet and the emergence of social media create completely new opportunities for enterprises, both traditional and those operating in the e-commerce industry. The widespread use of social media channels by the majority of consumers make them naturally want their favourite brands to be present there as well. However, an absence will not stop the discussion, so it is im- portant for brands to realise that their presence on social media will allow them to become a part of it. This is an important aspect of managing organisations in various types of business model, B2C, B2B, C2B and C2C, although the specificity of using these channels differs. In this article, the authors identify and analyse how brands in selected business models use social media to achieve their strategic, communica- tion and business goals, and which elements are the most interesting for its users and why. The authors used a literature review and a survey questionnaire in order to ask the respondents (n = 85 for individual respondents and n = 18 for brands) which posts they follow on selected brand social media. The authors found that brands mainly use Facebook, LinkedIn and Twitter to post information about events, expert discussions or informational content. The article contributes to a deeper analysis of social media in the management of brands and how to be more competitive in the market through their use.
format Article
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institution Kabale University
issn 2083-3296
2449-9048
language English
publishDate 2024-12-01
publisher Uniwersytet Pedagogiczny im. Komisji Edukacji Narodowej w Krakowie
record_format Article
series Przedsiębiorczość - Edukacja
spelling doaj-art-f191a08a089b4cf4bf678b33f9b369c32024-12-25T22:20:26ZengUniwersytet Pedagogiczny im. Komisji Edukacji Narodowej w KrakowiePrzedsiębiorczość - Edukacja2083-32962449-90482024-12-0120210.24917/20833296.202.3Social Media in Selected Business ModelsLudmiła Walaszczyk0Patrycja Połomska1Remigiusz Mazur2Łukasiewicz Research Network – Institute for Sustainable TechnologiesWSB Merito in WarsawŁukasiewicz Research Network The development of the internet and the emergence of social media create completely new opportunities for enterprises, both traditional and those operating in the e-commerce industry. The widespread use of social media channels by the majority of consumers make them naturally want their favourite brands to be present there as well. However, an absence will not stop the discussion, so it is im- portant for brands to realise that their presence on social media will allow them to become a part of it. This is an important aspect of managing organisations in various types of business model, B2C, B2B, C2B and C2C, although the specificity of using these channels differs. In this article, the authors identify and analyse how brands in selected business models use social media to achieve their strategic, communica- tion and business goals, and which elements are the most interesting for its users and why. The authors used a literature review and a survey questionnaire in order to ask the respondents (n = 85 for individual respondents and n = 18 for brands) which posts they follow on selected brand social media. The authors found that brands mainly use Facebook, LinkedIn and Twitter to post information about events, expert discussions or informational content. The article contributes to a deeper analysis of social media in the management of brands and how to be more competitive in the market through their use. https://p-e.uken.krakow.pl/article/view/11437business modelsB2BB2CC2BC2Csocial media
spellingShingle Ludmiła Walaszczyk
Patrycja Połomska
Remigiusz Mazur
Social Media in Selected Business Models
Przedsiębiorczość - Edukacja
business models
B2B
B2C
C2B
C2C
social media
title Social Media in Selected Business Models
title_full Social Media in Selected Business Models
title_fullStr Social Media in Selected Business Models
title_full_unstemmed Social Media in Selected Business Models
title_short Social Media in Selected Business Models
title_sort social media in selected business models
topic business models
B2B
B2C
C2B
C2C
social media
url https://p-e.uken.krakow.pl/article/view/11437
work_keys_str_mv AT ludmiławalaszczyk socialmediainselectedbusinessmodels
AT patrycjapołomska socialmediainselectedbusinessmodels
AT remigiuszmazur socialmediainselectedbusinessmodels