Rio 2016 Olympics: analysis of the tourist perception of quality using TOURQUAL
The Rio 2016 Summer Olympics was a mega-event that changed the Brazilian tourism structure, particularly in the city of Rio de Janeiro. This article focuses on the evaluation of the quality of services offered to tourists during the event, analyzing the tourists' perception of quality. It is a...
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Main Authors: | Tiago Savi Mondo, Osiris Ricardo Bezerra Marques, José Manoel Gonçalves Gândara |
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Format: | Article |
Language: | English |
Published: |
University of the Algarve - ESGHT - CIEO
2020-04-01
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Series: | Tourism & Management Studies |
Subjects: | |
Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1082 |
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