Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support

Purpose: Digital transformation is of increasing relevance for both practitioners and scholars. Modern digital technologies, services, and systems are extremely important for social development because they are currently taking place in the economy, production, and society as a whole. This study del...

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Main Authors: Kamran Khan, Mahvia Gul, Husnain Ali Chaudhry
Format: Article
Language:English
Published: University of Zagreb, Faculty of organization and informatics 2024-01-01
Series:Journal of Information and Organizational Sciences
Subjects:
Online Access:https://hrcak.srce.hr/file/472077
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author Kamran Khan
Mahvia Gul
Husnain Ali Chaudhry
author_facet Kamran Khan
Mahvia Gul
Husnain Ali Chaudhry
author_sort Kamran Khan
collection DOAJ
description Purpose: Digital transformation is of increasing relevance for both practitioners and scholars. Modern digital technologies, services, and systems are extremely important for social development because they are currently taking place in the economy, production, and society as a whole. This study delves into the crucial domain of electronic surveillance within the healthcare sector, assessing its influence on employee task performance. It investigates the interplay between electronic surveillance, perceived organizational support, and digital transformation. Our research aims to unravel how perceived organizational support moderates the relationship between electronic surveillance and task performance while also examining the mediating role of digital transformation in this dynamic. Design: This cross-sectional study utilizes purposive sampling to collect data from 428 participants from the healthcare sector of the province of Punjab, Pakistan. Findings: The findings indicate that electronic surveillance positively influences task performance, with digital transformation acting as a mediator. Additionally, perceived organizational support moderates this relationship, emphasizing its vital role in optimizing task performance. Theoretical Implications: This study advances understanding of workplace dynamics by elucidating how electronic surveillance, digital transformation, and perceived organizational support interact. It contributes valuable insights for organizational and management theories, emphasizing the need to consider these multifaceted factors in optimizing task performance. Practical Implications: This research provides valuable insights to healthcare organizations by shedding light on these multifaceted dynamics seeking to optimize task performance amid evolving technological landscapes and increased surveillance. Originality: This study pioneers the exploration of the intricate interplay between electronic surveillance, perceived organizational support, and digital transformation in the context of task performance in the healthcare sector of society.
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language English
publishDate 2024-01-01
publisher University of Zagreb, Faculty of organization and informatics
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spelling doaj-art-ea39658f1ec843f3be957d4ca063bf9e2025-01-10T10:07:30ZengUniversity of Zagreb, Faculty of organization and informaticsJournal of Information and Organizational Sciences1846-33121846-94182024-01-0148240541810.31341/jios.48.2.11Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational SupportKamran Khan0Mahvia Gul1Husnain Ali Chaudhry2Department of Management Science, Alhamd Islamic University, PakistanMukhtiyar Psychological Center, Rawalpindi, PakistanPreston University Islamabad, PakistanPurpose: Digital transformation is of increasing relevance for both practitioners and scholars. Modern digital technologies, services, and systems are extremely important for social development because they are currently taking place in the economy, production, and society as a whole. This study delves into the crucial domain of electronic surveillance within the healthcare sector, assessing its influence on employee task performance. It investigates the interplay between electronic surveillance, perceived organizational support, and digital transformation. Our research aims to unravel how perceived organizational support moderates the relationship between electronic surveillance and task performance while also examining the mediating role of digital transformation in this dynamic. Design: This cross-sectional study utilizes purposive sampling to collect data from 428 participants from the healthcare sector of the province of Punjab, Pakistan. Findings: The findings indicate that electronic surveillance positively influences task performance, with digital transformation acting as a mediator. Additionally, perceived organizational support moderates this relationship, emphasizing its vital role in optimizing task performance. Theoretical Implications: This study advances understanding of workplace dynamics by elucidating how electronic surveillance, digital transformation, and perceived organizational support interact. It contributes valuable insights for organizational and management theories, emphasizing the need to consider these multifaceted factors in optimizing task performance. Practical Implications: This research provides valuable insights to healthcare organizations by shedding light on these multifaceted dynamics seeking to optimize task performance amid evolving technological landscapes and increased surveillance. Originality: This study pioneers the exploration of the intricate interplay between electronic surveillance, perceived organizational support, and digital transformation in the context of task performance in the healthcare sector of society.https://hrcak.srce.hr/file/472077Digital transformationElectronic surveillanceTask performancePerceived organizational supportSociety
spellingShingle Kamran Khan
Mahvia Gul
Husnain Ali Chaudhry
Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support
Journal of Information and Organizational Sciences
Digital transformation
Electronic surveillance
Task performance
Perceived organizational support
Society
title Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support
title_full Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support
title_fullStr Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support
title_full_unstemmed Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support
title_short Effect of Electronic Surveillance on Task Performance: Mediating Role of Digital Transformation Moderating Role of Perceived Organizational Support
title_sort effect of electronic surveillance on task performance mediating role of digital transformation moderating role of perceived organizational support
topic Digital transformation
Electronic surveillance
Task performance
Perceived organizational support
Society
url https://hrcak.srce.hr/file/472077
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AT mahviagul effectofelectronicsurveillanceontaskperformancemediatingroleofdigitaltransformationmoderatingroleofperceivedorganizationalsupport
AT husnainalichaudhry effectofelectronicsurveillanceontaskperformancemediatingroleofdigitaltransformationmoderatingroleofperceivedorganizationalsupport