Emotional intelligence and interpersonal communication skills accounting students

Purpose: Analyze the relationship between emotional intelligence and interpersonal communication skills in accounting students. Methodology: A survey was conducted with academics from four higher education institutions in the southern region of Brazil, obtaining 202 valid responses. The relation...

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Main Authors: Isabel Cristina Martin Garcia, Alison Martins Meurer, Nayane Thais Krespi Musial
Format: Article
Language:Portuguese
Published: Universidade Federal do Rio Grande do Norte 2025-01-01
Series:Revista Ambiente Contábil
Subjects:
Online Access:https://periodicos.ufrn.br/ambiente/article/view/38727
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author Isabel Cristina Martin Garcia
Alison Martins Meurer
Nayane Thais Krespi Musial
author_facet Isabel Cristina Martin Garcia
Alison Martins Meurer
Nayane Thais Krespi Musial
author_sort Isabel Cristina Martin Garcia
collection DOAJ
description Purpose: Analyze the relationship between emotional intelligence and interpersonal communication skills in accounting students. Methodology: A survey was conducted with academics from four higher education institutions in the southern region of Brazil, obtaining 202 valid responses. The relationships were analyzed using Structural Equation Modeling (SEM). Results: We found a positive relationship between the dimensions of Emotional Intelligence and Interpersonal Communication Skills, except for the Assessment of Own Emotions on Assertiveness, which showed a negative relationship. Furthermore, different dimensions did not show a significant relationship. Contributions of the Study: The results indicate that understanding one's own emotions (exercising self-control), recognizing the emotions of others (developing empathy), and using emotions (directing towards goals) have effects on the ability to manage interpersonal relationships in communication environments. Furthermore, identifying and understanding the nuances in verbal and non-verbal reactions facilitates communication, interpersonal relationships, and personal and professional growth. It is necessary to address this issue in undergraduate courses in Accounting Sciences, as the training and development practices of Emotional Intelligence and Interpersonal Communication Skills reflect on professional performance, convergence with the social skills required by the job market, and alignment with international standards for education. High-quality accounting and contribute to strengthening the profession.
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spelling doaj-art-e9daf06c5ee641e3a75ae813592d1d062025-01-03T19:13:16ZporUniversidade Federal do Rio Grande do NorteRevista Ambiente Contábil2176-90362025-01-0117110.21680/2176-9036.2025v17n1ID38727Emotional intelligence and interpersonal communication skills accounting studentsIsabel Cristina Martin Garcia0Alison Martins Meurer1Nayane Thais Krespi Musial2Ponta Grossa State University.Federal University of Paraná. Federal University of Paraná Purpose: Analyze the relationship between emotional intelligence and interpersonal communication skills in accounting students. Methodology: A survey was conducted with academics from four higher education institutions in the southern region of Brazil, obtaining 202 valid responses. The relationships were analyzed using Structural Equation Modeling (SEM). Results: We found a positive relationship between the dimensions of Emotional Intelligence and Interpersonal Communication Skills, except for the Assessment of Own Emotions on Assertiveness, which showed a negative relationship. Furthermore, different dimensions did not show a significant relationship. Contributions of the Study: The results indicate that understanding one's own emotions (exercising self-control), recognizing the emotions of others (developing empathy), and using emotions (directing towards goals) have effects on the ability to manage interpersonal relationships in communication environments. Furthermore, identifying and understanding the nuances in verbal and non-verbal reactions facilitates communication, interpersonal relationships, and personal and professional growth. It is necessary to address this issue in undergraduate courses in Accounting Sciences, as the training and development practices of Emotional Intelligence and Interpersonal Communication Skills reflect on professional performance, convergence with the social skills required by the job market, and alignment with international standards for education. High-quality accounting and contribute to strengthening the profession. https://periodicos.ufrn.br/ambiente/article/view/38727Emotional intelligence; Interpersonal Communication Skills; Accounting Students; Accounting Profession.
spellingShingle Isabel Cristina Martin Garcia
Alison Martins Meurer
Nayane Thais Krespi Musial
Emotional intelligence and interpersonal communication skills accounting students
Revista Ambiente Contábil
Emotional intelligence; Interpersonal Communication Skills; Accounting Students; Accounting Profession.
title Emotional intelligence and interpersonal communication skills accounting students
title_full Emotional intelligence and interpersonal communication skills accounting students
title_fullStr Emotional intelligence and interpersonal communication skills accounting students
title_full_unstemmed Emotional intelligence and interpersonal communication skills accounting students
title_short Emotional intelligence and interpersonal communication skills accounting students
title_sort emotional intelligence and interpersonal communication skills accounting students
topic Emotional intelligence; Interpersonal Communication Skills; Accounting Students; Accounting Profession.
url https://periodicos.ufrn.br/ambiente/article/view/38727
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