New Approach for Quality Function Deployment Based on Linguistic Distribution Assessments and CRITIC Method
Quality function deployment (QFD) is a customer-oriented quality management tool used to maximize customer satisfaction by considering the correlations between customer requirements and engineering characteristics. However, the conventional QFD method exhibits some shortcomings when used in real sit...
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Main Authors: | Ling-Xiang Mao, Jing Lan, Anqi Chen, Hua Shi, Hu-Chen Liu |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2025-01-01
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Series: | Mathematics |
Subjects: | |
Online Access: | https://www.mdpi.com/2227-7390/13/2/240 |
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