The Effect of Reactance on Satisfaction: A Study in the Context of Supplementary Health Care Systems
In a scenario in which the State is unable to serve the entire population, private health organizations have emerged, offering health plans and private assistance, called supplementary health systems. Given this context, the theme of this work is the study of the effect of psychological reactance on...
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Main Authors: | Diego Nogueira Rafael, Evandro Luiz Lopes |
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Format: | Article |
Language: | English |
Published: |
FUCAPE Business School
2019-01-01
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Series: | BBR: Brazilian Business Review |
Subjects: | |
Online Access: | http://www.redalyc.org/articulo.oa?id=123058882001 |
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