SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World

The study’s objective is to explore users’ experiences with the SERO app, a suicide prevention app. Its main functionalities include a self-assessment tool, safety plan, information and contact numbers that can be personalized. To collect the experiences, all registered users were contacted by E-ma...

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Main Authors: Kerstin DENECKE, François VON KAENEL, Caroline GURTNER, Michael DURRER
Format: Article
Language:English
Published: Iuliu Hatieganu University of Medicine and Pharmacy, Cluj-Napoca 2024-11-01
Series:Applied Medical Informatics
Subjects:
Online Access:https://ami.info.umfcluj.ro/index.php/AMI/article/view/1079
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author Kerstin DENECKE
François VON KAENEL
Caroline GURTNER
Michael DURRER
author_facet Kerstin DENECKE
François VON KAENEL
Caroline GURTNER
Michael DURRER
author_sort Kerstin DENECKE
collection DOAJ
description The study’s objective is to explore users’ experiences with the SERO app, a suicide prevention app. Its main functionalities include a self-assessment tool, safety plan, information and contact numbers that can be personalized. To collect the experiences, all registered users were contacted by E-mail and asked to fill a questionnaire with 3 open-ended questions and 2 questions with predefined answers. 74 persons answered the questionnaire. Generally, they confirmed that the app is easy to use and particularly the safety plan and self-assessment tool were very much appreciated. The responses were valuable to learn about the challenges of users in benefiting from the app usage, which is providing sufficient guidance for developing safety strategies.
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institution Kabale University
issn 2067-7855
language English
publishDate 2024-11-01
publisher Iuliu Hatieganu University of Medicine and Pharmacy, Cluj-Napoca
record_format Article
series Applied Medical Informatics
spelling doaj-art-e65bdd27e845444db5e51cd8934a42b82025-01-05T21:07:17ZengIuliu Hatieganu University of Medicine and Pharmacy, Cluj-NapocaApplied Medical Informatics2067-78552024-11-0146Suppl. 2SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real WorldKerstin DENECKE0François VON KAENEL1Caroline GURTNER2Michael DURRER3Bern University of Applied Sciences, Department Engineering and Computer Science, Institute Patient-centered Digital Health, Quellgasse 21, 2502 Biel, SwitzerlandBern University of Applied Sciences, Department Engineering and Computer Science, Institute Patient-centered Digital Health, Quellgasse 21, 2502 Biel, SwitzerlandBern University of Applied Sciences, School of Health Professions, Murtenstrasse 10, 3008 Bern, SwitzerlandLucerne Psychiatry, Areal Kantonsspital 11, 6000 Luzern 16, Switzerland The study’s objective is to explore users’ experiences with the SERO app, a suicide prevention app. Its main functionalities include a self-assessment tool, safety plan, information and contact numbers that can be personalized. To collect the experiences, all registered users were contacted by E-mail and asked to fill a questionnaire with 3 open-ended questions and 2 questions with predefined answers. 74 persons answered the questionnaire. Generally, they confirmed that the app is easy to use and particularly the safety plan and self-assessment tool were very much appreciated. The responses were valuable to learn about the challenges of users in benefiting from the app usage, which is providing sufficient guidance for developing safety strategies. https://ami.info.umfcluj.ro/index.php/AMI/article/view/1079UsabilitySuicide preventionTestingDigital health intervention
spellingShingle Kerstin DENECKE
François VON KAENEL
Caroline GURTNER
Michael DURRER
SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World
Applied Medical Informatics
Usability
Suicide prevention
Testing
Digital health intervention
title SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World
title_full SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World
title_fullStr SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World
title_full_unstemmed SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World
title_short SERO Suicide Prevention App: A Preliminary Study of User Experiences in Real World
title_sort sero suicide prevention app a preliminary study of user experiences in real world
topic Usability
Suicide prevention
Testing
Digital health intervention
url https://ami.info.umfcluj.ro/index.php/AMI/article/view/1079
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AT francoisvonkaenel serosuicidepreventionappapreliminarystudyofuserexperiencesinrealworld
AT carolinegurtner serosuicidepreventionappapreliminarystudyofuserexperiencesinrealworld
AT michaeldurrer serosuicidepreventionappapreliminarystudyofuserexperiencesinrealworld