Instagram and user-generated content for tourism promotion in Switzerland: users’ perception

User-generated content (UGC) on social networks plays a key role in promoting a country. While it enables users to choose their destination, this free content, which can reach a global market, is also advantageous for tourism businesses. The Swiss National Tourist Board, named Switzerland Tourism, s...

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Main Author: Géraldine Overney
Format: Article
Language:deu
Published: Association Via@ 2025-07-01
Series:Via@
Subjects:
Online Access:https://journals.openedition.org/viatourism/13314
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author Géraldine Overney
author_facet Géraldine Overney
author_sort Géraldine Overney
collection DOAJ
description User-generated content (UGC) on social networks plays a key role in promoting a country. While it enables users to choose their destination, this free content, which can reach a global market, is also advantageous for tourism businesses. The Swiss National Tourist Board, named Switzerland Tourism, seems to have realised this potential, as it shares content on Instagram from users who have added the hashtag #inLOVEwithSWITZERLAND. The aim of this study is to understand how users perceive the use of UGC. The data obtained from an online questionnaire and semi-structured interviews revealed that users appreciate this content for various reasons, such as authenticity, trust in peers and diversity of content.
format Article
id doaj-art-e5e3b20e9b4c4c8fa849df9c5c854b64
institution Kabale University
issn 2259-924X
language deu
publishDate 2025-07-01
publisher Association Via@
record_format Article
series Via@
spelling doaj-art-e5e3b20e9b4c4c8fa849df9c5c854b642025-08-20T03:44:28ZdeuAssociation Via@Via@2259-924X2025-07-012710.4000/14gbeInstagram and user-generated content for tourism promotion in Switzerland: users’ perceptionGéraldine OverneyUser-generated content (UGC) on social networks plays a key role in promoting a country. While it enables users to choose their destination, this free content, which can reach a global market, is also advantageous for tourism businesses. The Swiss National Tourist Board, named Switzerland Tourism, seems to have realised this potential, as it shares content on Instagram from users who have added the hashtag #inLOVEwithSWITZERLAND. The aim of this study is to understand how users perceive the use of UGC. The data obtained from an online questionnaire and semi-structured interviews revealed that users appreciate this content for various reasons, such as authenticity, trust in peers and diversity of content.https://journals.openedition.org/viatourism/13314TourismInstagramSwitzerlandUser-Generated ContentSocial Networks
spellingShingle Géraldine Overney
Instagram and user-generated content for tourism promotion in Switzerland: users’ perception
Via@
Tourism
Instagram
Switzerland
User-Generated Content
Social Networks
title Instagram and user-generated content for tourism promotion in Switzerland: users’ perception
title_full Instagram and user-generated content for tourism promotion in Switzerland: users’ perception
title_fullStr Instagram and user-generated content for tourism promotion in Switzerland: users’ perception
title_full_unstemmed Instagram and user-generated content for tourism promotion in Switzerland: users’ perception
title_short Instagram and user-generated content for tourism promotion in Switzerland: users’ perception
title_sort instagram and user generated content for tourism promotion in switzerland users perception
topic Tourism
Instagram
Switzerland
User-Generated Content
Social Networks
url https://journals.openedition.org/viatourism/13314
work_keys_str_mv AT geraldineoverney instagramandusergeneratedcontentfortourismpromotioninswitzerlandusersperception