The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs
Purpose – The main goal of the article is to determine the mediating role of human resources management (HRM) outcomes in the relationships between shaping employee work engagement and job satisfaction (SEWE&JS) and company performance results and to establish whether there are any identifiable...
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| Format: | Article |
| Language: | English |
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Emerald Publishing
2024-08-01
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| Series: | Central European Management Journal |
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| Online Access: | https://www.emerald.com/insight/content/doi/10.1108/CEMJ-05-2023-0215/full/pdf |
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| author | Marzena Stor |
| author_facet | Marzena Stor |
| author_sort | Marzena Stor |
| collection | DOAJ |
| description | Purpose – The main goal of the article is to determine the mediating role of human resources management (HRM) outcomes in the relationships between shaping employee work engagement and job satisfaction (SEWE&JS) and company performance results and to establish whether there are any identifiable regularities in this scope in the pre-pandemic and pandemic period in the headquarters (HQs) and foreign subsidiaries of multinational companies (MNCs). Design/methodology/approach – The empirical research included 200 MNCs headquartered in Central Europe. The raw data in the variables were adjusted with the efficiency index (EI) to capture the actual relations between the variables under study. The partial least squares structural equation modeling (PLS-SEM) was used to verify the research hypotheses and assess the mediating effects. Findings – The research findings show that the HRM outcomes positively mediate the relationships between SEWE&JS and the company performance results. HRM outcomes turned out to be a stronger mediator between SEWE&JS and company performance results in finance and quality in the HQs during the pandemic. By contrast, in the local subsidiaries, they were a stronger mediator of the relationships between the results in innovativeness and quality during the pandemic. Originality/value – In addition to confirming the results of some other researchers, the research findings also provide new knowledge. They determine the mediating role of HRM outcomes in the relationship between SEWE&JS and the three categories of company performance results, namely finance, innovativeness and quality. In addition, they identify certain regularities in the four studied contexts, which is a novelty in this type of research. A novelty is also the use of employee key performance indicators (KPIs) in the data analysis as the efficiency index in analyzing the effect of the variables under study. The value of the research is also the fact that it covers HRM in MNCs established in Central Europe, which, compared to MNCs from the Western world, is not a frequent subject of research. |
| format | Article |
| id | doaj-art-e5455f518b83408c9c7a28581e047d6d |
| institution | Kabale University |
| issn | 2658-0845 2658-2430 |
| language | English |
| publishDate | 2024-08-01 |
| publisher | Emerald Publishing |
| record_format | Article |
| series | Central European Management Journal |
| spelling | doaj-art-e5455f518b83408c9c7a28581e047d6d2024-11-15T13:49:04ZengEmerald PublishingCentral European Management Journal2658-08452658-24302024-08-0132349051010.1108/CEMJ-05-2023-0215The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCsMarzena Stor0Department of Human Resources Management, Faculty of Management, Wroclaw University of Economics and Business, Wrocław, PolandPurpose – The main goal of the article is to determine the mediating role of human resources management (HRM) outcomes in the relationships between shaping employee work engagement and job satisfaction (SEWE&JS) and company performance results and to establish whether there are any identifiable regularities in this scope in the pre-pandemic and pandemic period in the headquarters (HQs) and foreign subsidiaries of multinational companies (MNCs). Design/methodology/approach – The empirical research included 200 MNCs headquartered in Central Europe. The raw data in the variables were adjusted with the efficiency index (EI) to capture the actual relations between the variables under study. The partial least squares structural equation modeling (PLS-SEM) was used to verify the research hypotheses and assess the mediating effects. Findings – The research findings show that the HRM outcomes positively mediate the relationships between SEWE&JS and the company performance results. HRM outcomes turned out to be a stronger mediator between SEWE&JS and company performance results in finance and quality in the HQs during the pandemic. By contrast, in the local subsidiaries, they were a stronger mediator of the relationships between the results in innovativeness and quality during the pandemic. Originality/value – In addition to confirming the results of some other researchers, the research findings also provide new knowledge. They determine the mediating role of HRM outcomes in the relationship between SEWE&JS and the three categories of company performance results, namely finance, innovativeness and quality. In addition, they identify certain regularities in the four studied contexts, which is a novelty in this type of research. A novelty is also the use of employee key performance indicators (KPIs) in the data analysis as the efficiency index in analyzing the effect of the variables under study. The value of the research is also the fact that it covers HRM in MNCs established in Central Europe, which, compared to MNCs from the Western world, is not a frequent subject of research.https://www.emerald.com/insight/content/doi/10.1108/CEMJ-05-2023-0215/full/pdfEmployee work engagementJob satisfactionMNCHRMCompany performanceFinance |
| spellingShingle | Marzena Stor The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs Central European Management Journal Employee work engagement Job satisfaction MNC HRM Company performance Finance |
| title | The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs |
| title_full | The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs |
| title_fullStr | The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs |
| title_full_unstemmed | The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs |
| title_short | The effects of shaping employee work engagement and job satisfaction on company performance results: the mediating role of HRM outcomes in Central European MNCs |
| title_sort | effects of shaping employee work engagement and job satisfaction on company performance results the mediating role of hrm outcomes in central european mncs |
| topic | Employee work engagement Job satisfaction MNC HRM Company performance Finance |
| url | https://www.emerald.com/insight/content/doi/10.1108/CEMJ-05-2023-0215/full/pdf |
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