Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda
Recent technological advances, particularly in biometrics, have significantly impacted the tourism industry. Amidst the COVID-19 pandemic, these technologies have grown rapidly, posing challenges and opportunities in utilizing the resulting data. This study aims to develop a research agenda concerni...
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| Format: | Article |
| Language: | English |
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University of the Algarve - ESGHT - CIEO
2024-04-01
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| Series: | Tourism & Management Studies |
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| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/2284 |
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| author | Nuria Ruiz-Lacaci Ana Reyes-Menendez Ana Vico Belmonte |
| author_facet | Nuria Ruiz-Lacaci Ana Reyes-Menendez Ana Vico Belmonte |
| author_sort | Nuria Ruiz-Lacaci |
| collection | DOAJ |
| description | Recent technological advances, particularly in biometrics, have significantly impacted the tourism industry. Amidst the COVID-19 pandemic, these technologies have grown rapidly, posing challenges and opportunities in utilizing the resulting data. This study aims to develop a research agenda concerning biometrics in tourism consumer behavior, detailing what biometric data entails and outlining its diverse applications. Through a bibliographic review of 422 recent papers, employing machine learning and artificial intelligence techniques, we extracted keywords, topics, and frequencies using the methodological approach of corpus linguistics and latent Dirichlet allocation algorithm. The results identified 26 topics, including “KPIs”,” Techniques”, “Personalization”, “Health”, and “Travel and transport”. Furthermore, we observed that the COVID-19 pandemic has dramatically impacted the tourism sector, with “Health” present in four categories. The practical implications of our study suggest that companies can find the issues that most concern the tourism consumer in the lines of research presented in the research agenda, paying particular attention to the lines developed in the research agenda involving “personalization”, "travel and transport" and "health". |
| format | Article |
| id | doaj-art-e3d3860362d04c9c8fe8e158b313c319 |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2024-04-01 |
| publisher | University of the Algarve - ESGHT - CIEO |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-e3d3860362d04c9c8fe8e158b313c3192025-01-08T14:13:23ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662024-04-0120SI1532Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda Nuria Ruiz-Lacaci 0Ana Reyes-Menendez 1Ana Vico Belmonte 2Rey Juan Carlos University Rey Juan Carlos University Rey Juan Carlos University Recent technological advances, particularly in biometrics, have significantly impacted the tourism industry. Amidst the COVID-19 pandemic, these technologies have grown rapidly, posing challenges and opportunities in utilizing the resulting data. This study aims to develop a research agenda concerning biometrics in tourism consumer behavior, detailing what biometric data entails and outlining its diverse applications. Through a bibliographic review of 422 recent papers, employing machine learning and artificial intelligence techniques, we extracted keywords, topics, and frequencies using the methodological approach of corpus linguistics and latent Dirichlet allocation algorithm. The results identified 26 topics, including “KPIs”,” Techniques”, “Personalization”, “Health”, and “Travel and transport”. Furthermore, we observed that the COVID-19 pandemic has dramatically impacted the tourism sector, with “Health” present in four categories. The practical implications of our study suggest that companies can find the issues that most concern the tourism consumer in the lines of research presented in the research agenda, paying particular attention to the lines developed in the research agenda involving “personalization”, "travel and transport" and "health".https://www.tmstudies.net/index.php/ectms/article/view/2284corpus linguistics (cl)consumer behaviorbiometric analysistourismresearch agenda |
| spellingShingle | Nuria Ruiz-Lacaci Ana Reyes-Menendez Ana Vico Belmonte Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda Tourism & Management Studies corpus linguistics (cl) consumer behavior biometric analysis tourism research agenda |
| title | Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda |
| title_full | Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda |
| title_fullStr | Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda |
| title_full_unstemmed | Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda |
| title_short | Understanding tourism consumer behavior using biometric technologies: bibliographic review and research agenda |
| title_sort | understanding tourism consumer behavior using biometric technologies bibliographic review and research agenda |
| topic | corpus linguistics (cl) consumer behavior biometric analysis tourism research agenda |
| url | https://www.tmstudies.net/index.php/ectms/article/view/2284 |
| work_keys_str_mv | AT nuriaruizlacaci understandingtourismconsumerbehaviorusingbiometrictechnologiesbibliographicreviewandresearchagenda AT anareyesmenendez understandingtourismconsumerbehaviorusingbiometrictechnologiesbibliographicreviewandresearchagenda AT anavicobelmonte understandingtourismconsumerbehaviorusingbiometrictechnologiesbibliographicreviewandresearchagenda |