The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey
This paper aims to determine whether coronavirus (COVID-19) causes cost increases in accommodation enterprises and, if any, what are these costs. In addition, operating budgets for 2020, occupancy rates, profitability, the decision to stay on and off, and expectations for next year were evaluated fr...
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| Format: | Article |
| Language: | English |
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University of the Algarve - ESGHT - CIEO
2022-01-01
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| Series: | Tourism & Management Studies |
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| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1531 |
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| author | Kaplan Ugurlu Bayram Akay Sevda Demirel |
| author_facet | Kaplan Ugurlu Bayram Akay Sevda Demirel |
| author_sort | Kaplan Ugurlu |
| collection | DOAJ |
| description | This paper aims to determine whether coronavirus (COVID-19) causes cost increases in accommodation enterprises and, if any, what are these costs. In addition, operating budgets for 2020, occupancy rates, profitability, the decision to stay on and off, and expectations for next year were evaluated from an executive perspective. In the case study conducted using qualitative research method, multiple case-holistic design was utilized, and data was obtained by semi-structured interview technique. The data obtained were analyzed by frequency, content, and word cloud analysis. 4- and 5-star hotels in Antalya, Turkey's coastal tourism paradise, constitute the universe of research and the sample of 10 hotel managers located in Kemer region of Antalya. COVID-19 has emerged the safety and health measures costs, hygiene and cleanliness costs, and technological tools costs in the hotels. Apart from these, legal restrictions have also shortened the tourism season from 8 months to 4 months in hotel businesses. Occupancy rates of businesses remained between 45-60%. There was also a negative deviation of 60% in the budget targets of the enterprises. Hotel managers focused on capturing breakeven point, keeping staff out of work, and maintaining the hotel's image, rather than achieving the expected profit. |
| format | Article |
| id | doaj-art-e1909de31f0644689ece844d67b0d38a |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2022-01-01 |
| publisher | University of the Algarve - ESGHT - CIEO |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-e1909de31f0644689ece844d67b0d38a2025-01-08T11:30:37ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662022-01-011811727The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey Kaplan Ugurlu 0Bayram Akay 1Sevda Demirel 2Kirklareli University Burdur Mehmet Akif Ersoy University Sevda Demirel Burdur Mehmet Akif Ersoy UniversityThis paper aims to determine whether coronavirus (COVID-19) causes cost increases in accommodation enterprises and, if any, what are these costs. In addition, operating budgets for 2020, occupancy rates, profitability, the decision to stay on and off, and expectations for next year were evaluated from an executive perspective. In the case study conducted using qualitative research method, multiple case-holistic design was utilized, and data was obtained by semi-structured interview technique. The data obtained were analyzed by frequency, content, and word cloud analysis. 4- and 5-star hotels in Antalya, Turkey's coastal tourism paradise, constitute the universe of research and the sample of 10 hotel managers located in Kemer region of Antalya. COVID-19 has emerged the safety and health measures costs, hygiene and cleanliness costs, and technological tools costs in the hotels. Apart from these, legal restrictions have also shortened the tourism season from 8 months to 4 months in hotel businesses. Occupancy rates of businesses remained between 45-60%. There was also a negative deviation of 60% in the budget targets of the enterprises. Hotel managers focused on capturing breakeven point, keeping staff out of work, and maintaining the hotel's image, rather than achieving the expected profit. https://www.tmstudies.net/index.php/ectms/article/view/1531covid-19hotelcostantalya |
| spellingShingle | Kaplan Ugurlu Bayram Akay Sevda Demirel The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey Tourism & Management Studies covid-19 hotel cost antalya |
| title | The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey |
| title_full | The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey |
| title_fullStr | The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey |
| title_full_unstemmed | The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey |
| title_short | The effect of COVID-19 on operating costs: The perspective of hotel managers in Antalya, Turkey |
| title_sort | effect of covid 19 on operating costs the perspective of hotel managers in antalya turkey |
| topic | covid-19 hotel cost antalya |
| url | https://www.tmstudies.net/index.php/ectms/article/view/1531 |
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