A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data

Aiming at prediction of telecom customer churn,a novel method was proposed to increase the prediction accuracy with the missing data based on the Bayesian network.This method used k-nearest neighbor algorithm to fill the missing data and adds two types of monotonic influence constraints into the pro...

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Main Authors: Yuxiang ZHAO, Guangyue LU, Hanglong WANG, Siwei LI
Format: Article
Language:zho
Published: Beijing Xintong Media Co., Ltd 2018-01-01
Series:Dianxin kexue
Subjects:
Online Access:http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2018018/
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author Yuxiang ZHAO
Guangyue LU
Hanglong WANG
Siwei LI
author_facet Yuxiang ZHAO
Guangyue LU
Hanglong WANG
Siwei LI
author_sort Yuxiang ZHAO
collection DOAJ
description Aiming at prediction of telecom customer churn,a novel method was proposed to increase the prediction accuracy with the missing data based on the Bayesian network.This method used k-nearest neighbor algorithm to fill the missing data and adds two types of monotonic influence constraints into the process of learning Bayesian network parameter.Simulations and actual data analysis demonstrate that the proposed algorithm obtains higher prediction accuracy of churn customers with the loss of less cost prediction accuracy of loyal customers,outperforms the classic expectation maximization algorithm.
format Article
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institution Kabale University
issn 1000-0801
language zho
publishDate 2018-01-01
publisher Beijing Xintong Media Co., Ltd
record_format Article
series Dianxin kexue
spelling doaj-art-e0b57fafff1c4029bcaa72456e88a1f62025-01-15T03:05:21ZzhoBeijing Xintong Media Co., LtdDianxin kexue1000-08012018-01-0134526059597518A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete dataYuxiang ZHAOGuangyue LUHanglong WANGSiwei LIAiming at prediction of telecom customer churn,a novel method was proposed to increase the prediction accuracy with the missing data based on the Bayesian network.This method used k-nearest neighbor algorithm to fill the missing data and adds two types of monotonic influence constraints into the process of learning Bayesian network parameter.Simulations and actual data analysis demonstrate that the proposed algorithm obtains higher prediction accuracy of churn customers with the loss of less cost prediction accuracy of loyal customers,outperforms the classic expectation maximization algorithm.http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2018018/Bayesian networkparameter learningdata missingnearest neighbor algorithmqualitative constraint
spellingShingle Yuxiang ZHAO
Guangyue LU
Hanglong WANG
Siwei LI
A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data
Dianxin kexue
Bayesian network
parameter learning
data missing
nearest neighbor algorithm
qualitative constraint
title A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data
title_full A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data
title_fullStr A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data
title_full_unstemmed A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data
title_short A prediction algorithm of telecom customer churn based on Bayesian network parameters learning under incomplete data
title_sort prediction algorithm of telecom customer churn based on bayesian network parameters learning under incomplete data
topic Bayesian network
parameter learning
data missing
nearest neighbor algorithm
qualitative constraint
url http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2018018/
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