Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective

Recent crises have significantly amplified cybersecurity challenges. Numerous studies have identified these challenges during major crises; however, empirical investigations using a sociotechnical systems (STS) theoretical perspective remain limited. Against this backdrop, this research study examin...

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Main Authors: Samreen Mahmood, Mehmood Chadhar, Selena Firmin
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/14/24/11610
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author Samreen Mahmood
Mehmood Chadhar
Selena Firmin
author_facet Samreen Mahmood
Mehmood Chadhar
Selena Firmin
author_sort Samreen Mahmood
collection DOAJ
description Recent crises have significantly amplified cybersecurity challenges. Numerous studies have identified these challenges during major crises; however, empirical investigations using a sociotechnical systems (STS) theoretical perspective remain limited. Against this backdrop, this research study examines and categorizes cybersecurity challenges in the Higher Education and Research Sector (HERS) through the lens of STS theory. Utilizing a qualitative methodology, semi-structured interviews were conducted with cybersecurity experts and top managers. This study proposes an STS cybersecurity framework, classifying challenges into five subsystems: social, technical, political, economic, and environmental. This framework expands on previous literature by incorporating factors often overlooked, such as cybersecurity challenges arising from internal and external environmental conditions, legal and regulatory political factors, and national and global economic factors. This research provides valuable theoretical and practical insights applicable beyond the context of the recent crisis.
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spelling doaj-art-df1a13a73ce248ebb98d5cfd8d488fef2024-12-27T14:07:49ZengMDPI AGApplied Sciences2076-34172024-12-0114241161010.3390/app142411610Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems PerspectiveSamreen Mahmood0Mehmood Chadhar1Selena Firmin2Institute of Innovation, Science and Sustainability (IISS), Federation University, Mount Helen, VIC 3350, AustraliaInstitute of Innovation, Science and Sustainability (IISS), Federation University, Mount Helen, VIC 3350, AustraliaInstitute of Innovation, Science and Sustainability (IISS), Federation University, Mount Helen, VIC 3350, AustraliaRecent crises have significantly amplified cybersecurity challenges. Numerous studies have identified these challenges during major crises; however, empirical investigations using a sociotechnical systems (STS) theoretical perspective remain limited. Against this backdrop, this research study examines and categorizes cybersecurity challenges in the Higher Education and Research Sector (HERS) through the lens of STS theory. Utilizing a qualitative methodology, semi-structured interviews were conducted with cybersecurity experts and top managers. This study proposes an STS cybersecurity framework, classifying challenges into five subsystems: social, technical, political, economic, and environmental. This framework expands on previous literature by incorporating factors often overlooked, such as cybersecurity challenges arising from internal and external environmental conditions, legal and regulatory political factors, and national and global economic factors. This research provides valuable theoretical and practical insights applicable beyond the context of the recent crisis.https://www.mdpi.com/2076-3417/14/24/11610cybersecuritychallengessociotechnical systems (STS)crisis
spellingShingle Samreen Mahmood
Mehmood Chadhar
Selena Firmin
Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective
Applied Sciences
cybersecurity
challenges
sociotechnical systems (STS)
crisis
title Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective
title_full Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective
title_fullStr Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective
title_full_unstemmed Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective
title_short Addressing Cybersecurity Challenges in Times of Crisis: Extending the Sociotechnical Systems Perspective
title_sort addressing cybersecurity challenges in times of crisis extending the sociotechnical systems perspective
topic cybersecurity
challenges
sociotechnical systems (STS)
crisis
url https://www.mdpi.com/2076-3417/14/24/11610
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