Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review

Technology advancements and the internet's growth have contributed to the era of a cashless economy via electronic wallets (e-wallets). Several factors influence the usage of these electronic wallets. The main objective of this study is to review the increasing number of studies on consumers�...

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Main Authors: Shekina Rejean Bacamante, Karl Campos
Format: Article
Language:English
Published: UiTM Press 2024-11-01
Series:Journal of International Business, Economics and Entrepreneurship
Subjects:
Online Access:https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1297/1637
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author Shekina Rejean Bacamante
Karl Campos
author_facet Shekina Rejean Bacamante
Karl Campos
author_sort Shekina Rejean Bacamante
collection DOAJ
description Technology advancements and the internet's growth have contributed to the era of a cashless economy via electronic wallets (e-wallets). Several factors influence the usage of these electronic wallets. The main objective of this study is to review the increasing number of studies on consumers' intention to use e-wallets. A Systematic Literature Review (SLR) was employed, and works of literature were prepared using the Funneling Method. 110 articles were filtered, but only 15 were reviewed after screening using the criteria made by the researcher. This method is used to narrow down articles step-by-step and examine research data. Results showed that the most often mentioned factors influencing users' intentions to use e-wallets were security, perceived ease of use, trustworthiness, and usefulness. The most significant one was security, indicating how important it is for users to have confidence in the security of their transactions
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publishDate 2024-11-01
publisher UiTM Press
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series Journal of International Business, Economics and Entrepreneurship
spelling doaj-art-ddfc79b3ed1543ea9e421f12b36b4b942024-11-08T14:17:43ZengUiTM PressJournal of International Business, Economics and Entrepreneurship2550-14292024-11-0192192810.24191//jibe.v9i1.101Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature ReviewShekina Rejean Bacamante0Karl Campos1College of Business Administration, University of Southeastern Philippines, PhilippinesCollege of Business Administration, University of Southeastern Philippines, PhilippinesTechnology advancements and the internet's growth have contributed to the era of a cashless economy via electronic wallets (e-wallets). Several factors influence the usage of these electronic wallets. The main objective of this study is to review the increasing number of studies on consumers' intention to use e-wallets. A Systematic Literature Review (SLR) was employed, and works of literature were prepared using the Funneling Method. 110 articles were filtered, but only 15 were reviewed after screening using the criteria made by the researcher. This method is used to narrow down articles step-by-step and examine research data. Results showed that the most often mentioned factors influencing users' intentions to use e-wallets were security, perceived ease of use, trustworthiness, and usefulness. The most significant one was security, indicating how important it is for users to have confidence in the security of their transactionshttps://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1297/1637consumer’s intentione-walletmobile walletssystematic literature review
spellingShingle Shekina Rejean Bacamante
Karl Campos
Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review
Journal of International Business, Economics and Entrepreneurship
consumer’s intention
e-wallet
mobile wallets
systematic literature review
title Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review
title_full Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review
title_fullStr Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review
title_full_unstemmed Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review
title_short Consumer's Intentions Towards E-Wallets in the Philippines: A Systematic Literature Review
title_sort consumer s intentions towards e wallets in the philippines a systematic literature review
topic consumer’s intention
e-wallet
mobile wallets
systematic literature review
url https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1297/1637
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