A Role Discovered: Exploring Northwell Health's Patient Experience Structure and Leadership Characteristics
Examining the evolution of healthcare, leaders in patient experience (PX) have played a pivotal role in shaping a more compassionate and human-centered landscape. This three-part multi-modal descriptive study aimed to investigate shared traits, skills, and characteristics among PX leaders in hospita...
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Main Authors: | Agnes Barden, Nicole Giammarinaro, Natalie Rousseau, Carolyne Burgess |
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Format: | Article |
Language: | English |
Published: |
The Beryl Institute
2024-11-01
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Series: | Patient Experience Journal |
Subjects: | |
Online Access: | https://pxjournal.org/journal/vol11/iss3/19 |
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