Application of fuzzy logic in performance management: a literature review

Performance management has become in a key success factor for any organization. Traditionally, performance management has focused uniquely in financial measures, mainly using quantitative measures, but two decades ago they were extended towards an integral view of the organization, appearing qualita...

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Main Authors: Verónica Gurrea, Juan-José Alfaro-Saiz, Raúl Rodriguez, M.José Verdecho
Format: Article
Language:English
Published: Universitat Politècnica de València 2014-07-01
Series:International Journal of Production Management and Engineering
Subjects:
Online Access:http://polipapers.upv.es/index.php/IJPME/article/view/1859
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author Verónica Gurrea
Juan-José Alfaro-Saiz
Raúl Rodriguez
M.José Verdecho
author_facet Verónica Gurrea
Juan-José Alfaro-Saiz
Raúl Rodriguez
M.José Verdecho
author_sort Verónica Gurrea
collection DOAJ
description Performance management has become in a key success factor for any organization. Traditionally, performance management has focused uniquely in financial measures, mainly using quantitative measures, but two decades ago they were extended towards an integral view of the organization, appearing qualitative measures. This type of extended view and associated measures have a degree of uncertainty that needs to be bounded. One of the essential tools for uncertainty bounding is the fuzzy logic and, therefore,the main objective of this paper is the analysis of the literature about the application of fuzzy logic in performance measurement systems operating within uncertainty environments with the aim of categorizing, conceptualizing and classifying the works written so far. Finally, three categories are defined according to the different uses of fuzzy logic within performance management concluding that the most important application of fuzzy logic that counts with a higher number of studies is uncertainty bounding.
format Article
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institution Kabale University
issn 2340-4876
language English
publishDate 2014-07-01
publisher Universitat Politècnica de València
record_format Article
series International Journal of Production Management and Engineering
spelling doaj-art-dd5b0e59af5d48558521fbf0c391c61b2025-01-02T15:32:10ZengUniversitat Politècnica de ValènciaInternational Journal of Production Management and Engineering2340-48762014-07-01229310010.4995/ijpme.2014.18592603Application of fuzzy logic in performance management: a literature reviewVerónica Gurrea0Juan-José Alfaro-Saiz1Raúl Rodriguez2M.José Verdecho3Universitat Politècnica de ValènciaUniversitat Poltècnica de ValènciaUniversitat Politècnica de ValènciaUniversitat Politècnica de ValènciaPerformance management has become in a key success factor for any organization. Traditionally, performance management has focused uniquely in financial measures, mainly using quantitative measures, but two decades ago they were extended towards an integral view of the organization, appearing qualitative measures. This type of extended view and associated measures have a degree of uncertainty that needs to be bounded. One of the essential tools for uncertainty bounding is the fuzzy logic and, therefore,the main objective of this paper is the analysis of the literature about the application of fuzzy logic in performance measurement systems operating within uncertainty environments with the aim of categorizing, conceptualizing and classifying the works written so far. Finally, three categories are defined according to the different uses of fuzzy logic within performance management concluding that the most important application of fuzzy logic that counts with a higher number of studies is uncertainty bounding.http://polipapers.upv.es/index.php/IJPME/article/view/1859fuzzy logicuncertaintyperformance measurementperformance managementsupply chain
spellingShingle Verónica Gurrea
Juan-José Alfaro-Saiz
Raúl Rodriguez
M.José Verdecho
Application of fuzzy logic in performance management: a literature review
International Journal of Production Management and Engineering
fuzzy logic
uncertainty
performance measurement
performance management
supply chain
title Application of fuzzy logic in performance management: a literature review
title_full Application of fuzzy logic in performance management: a literature review
title_fullStr Application of fuzzy logic in performance management: a literature review
title_full_unstemmed Application of fuzzy logic in performance management: a literature review
title_short Application of fuzzy logic in performance management: a literature review
title_sort application of fuzzy logic in performance management a literature review
topic fuzzy logic
uncertainty
performance measurement
performance management
supply chain
url http://polipapers.upv.es/index.php/IJPME/article/view/1859
work_keys_str_mv AT veronicagurrea applicationoffuzzylogicinperformancemanagementaliteraturereview
AT juanjosealfarosaiz applicationoffuzzylogicinperformancemanagementaliteraturereview
AT raulrodriguez applicationoffuzzylogicinperformancemanagementaliteraturereview
AT mjoseverdecho applicationoffuzzylogicinperformancemanagementaliteraturereview