Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing

This study offers empirical validation of the Prevention-Appraisal-Failure (PAF) model by examining quality cost management in a Japanese manufacturing firm operating in Indonesia. Using an action research approach, 300 products were analyzed to assess how different quality cost strategies affect to...

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Main Authors: Indra Indra, Gatot Yudoko, Nur Budi Mulyono
Format: Article
Language:English
Published: Taylor & Francis Group 2025-08-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2025.2543515
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author Indra Indra
Gatot Yudoko
Nur Budi Mulyono
author_facet Indra Indra
Gatot Yudoko
Nur Budi Mulyono
author_sort Indra Indra
collection DOAJ
description This study offers empirical validation of the Prevention-Appraisal-Failure (PAF) model by examining quality cost management in a Japanese manufacturing firm operating in Indonesia. Using an action research approach, 300 products were analyzed to assess how different quality cost strategies affect total quality costs. The findings reaffirm long-standing quality management principles: increasing investment in prevention activities leads to substantial cost savings. Specifically, the prevention-focused group achieved an 84.1% reduction in total quality costs, outperforming appraisal-focused and combined strategy groups. These results underscore the effectiveness of prevention-centered approaches in reducing quality costs and provide practical insights for manufacturing firms, particularly in emerging market contexts. The study also discusses implementation considerations and outlines directions for future research.
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publisher Taylor & Francis Group
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spelling doaj-art-dc4c1bf671b14bf5be1a96f590e4de3d2025-08-20T03:41:04ZengTaylor & Francis GroupCogent Business & Management2331-19752025-08-0112110.1080/23311975.2025.2543515Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturingIndra Indra0Gatot Yudoko1Nur Budi Mulyono2School of Business and Management, Institut Teknologi Bandung (SBM ITB), Bandung, IndonesiaSchool of Business and Management, Institut Teknologi Bandung (SBM ITB), Bandung, IndonesiaSchool of Business and Management, Institut Teknologi Bandung (SBM ITB), Bandung, IndonesiaThis study offers empirical validation of the Prevention-Appraisal-Failure (PAF) model by examining quality cost management in a Japanese manufacturing firm operating in Indonesia. Using an action research approach, 300 products were analyzed to assess how different quality cost strategies affect total quality costs. The findings reaffirm long-standing quality management principles: increasing investment in prevention activities leads to substantial cost savings. Specifically, the prevention-focused group achieved an 84.1% reduction in total quality costs, outperforming appraisal-focused and combined strategy groups. These results underscore the effectiveness of prevention-centered approaches in reducing quality costs and provide practical insights for manufacturing firms, particularly in emerging market contexts. The study also discusses implementation considerations and outlines directions for future research.https://www.tandfonline.com/doi/10.1080/23311975.2025.2543515Quality costsPAF modelprevention costsmanufacturing industryabductive reasoningManufacturing Engineering
spellingShingle Indra Indra
Gatot Yudoko
Nur Budi Mulyono
Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
Cogent Business & Management
Quality costs
PAF model
prevention costs
manufacturing industry
abductive reasoning
Manufacturing Engineering
title Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
title_full Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
title_fullStr Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
title_full_unstemmed Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
title_short Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
title_sort empirical validation of prevention focused quality cost management evidence from indonesia manufacturing
topic Quality costs
PAF model
prevention costs
manufacturing industry
abductive reasoning
Manufacturing Engineering
url https://www.tandfonline.com/doi/10.1080/23311975.2025.2543515
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