Empirical validation of prevention-focused quality cost management: evidence from Indonesia manufacturing
This study offers empirical validation of the Prevention-Appraisal-Failure (PAF) model by examining quality cost management in a Japanese manufacturing firm operating in Indonesia. Using an action research approach, 300 products were analyzed to assess how different quality cost strategies affect to...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2025-08-01
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| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2025.2543515 |
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| Summary: | This study offers empirical validation of the Prevention-Appraisal-Failure (PAF) model by examining quality cost management in a Japanese manufacturing firm operating in Indonesia. Using an action research approach, 300 products were analyzed to assess how different quality cost strategies affect total quality costs. The findings reaffirm long-standing quality management principles: increasing investment in prevention activities leads to substantial cost savings. Specifically, the prevention-focused group achieved an 84.1% reduction in total quality costs, outperforming appraisal-focused and combined strategy groups. These results underscore the effectiveness of prevention-centered approaches in reducing quality costs and provide practical insights for manufacturing firms, particularly in emerging market contexts. The study also discusses implementation considerations and outlines directions for future research. |
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| ISSN: | 2331-1975 |