Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees
Organizations worldwide, including universities, have been significantly impacted by the COVID-19 pandemic, which required swift adaptations in human resource management practices to maintain employee performance. This research examined the relationships between HRM practices, job performance, and t...
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| Format: | Article |
| Language: | English |
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Ala-Too International University
2024-11-01
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| Series: | Eurasian Journal of Business and Economics |
| Subjects: | |
| Online Access: | https://ejbe.org/EJBE2024Vol17No34p019-ZILIC-TUDOR-HADZIAHMETOVIC.pdf |
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| _version_ | 1841525735525711872 |
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| author | Mirdin ZILIC Mihaela Alexandra TUDOR |
| author_facet | Mirdin ZILIC Mihaela Alexandra TUDOR |
| author_sort | Mirdin ZILIC |
| collection | DOAJ |
| description | Organizations worldwide, including universities, have been significantly impacted by the COVID-19 pandemic, which required swift adaptations in human resource management practices to maintain employee performance. This research examined the relationships between HRM practices, job performance, and the mediation of emotional exhaustion among university employees in the Western Balkans, reflecting on COVID-19 experiences. An online survey was conducted across public and private universities in the region, collecting 1,020 responses. The results showed a significant positive relationship between HRM practices and job performance. Furthermore, a significant negative relationship was found between HRM practices and emotional exhaustion. Despite predictions, the study did not confirm that emotional exhaustion mediates the relationship between HRM practices and job performance. This study emphasized how important HRM practices are to preserving job performance and reducing emotional exhaustion among university staff members during the COVID19 epidemic. The results highlighted the necessity of specialized HRM approaches that tackle the difficulties encountered by university staff, guaranteeing their welfare and continued productivity in times of emergency. |
| format | Article |
| id | doaj-art-d78713a1bb1243908f45816af5531d14 |
| institution | Kabale University |
| issn | 1694-5948 1694-5972 |
| language | English |
| publishDate | 2024-11-01 |
| publisher | Ala-Too International University |
| record_format | Article |
| series | Eurasian Journal of Business and Economics |
| spelling | doaj-art-d78713a1bb1243908f45816af5531d142025-01-17T08:10:36ZengAla-Too International UniversityEurasian Journal of Business and Economics1694-59481694-59722024-11-0117341942https://doi.org/10.17015/ejbe.2024.034.02Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University EmployeesMirdin ZILIC0https://orcid.org/0000-0002-2761-2096Mihaela Alexandra TUDOR1https://orcid.org/0000-0003-1458-8952International Burch UniversityUniversité de Montpellier Paul ValéryOrganizations worldwide, including universities, have been significantly impacted by the COVID-19 pandemic, which required swift adaptations in human resource management practices to maintain employee performance. This research examined the relationships between HRM practices, job performance, and the mediation of emotional exhaustion among university employees in the Western Balkans, reflecting on COVID-19 experiences. An online survey was conducted across public and private universities in the region, collecting 1,020 responses. The results showed a significant positive relationship between HRM practices and job performance. Furthermore, a significant negative relationship was found between HRM practices and emotional exhaustion. Despite predictions, the study did not confirm that emotional exhaustion mediates the relationship between HRM practices and job performance. This study emphasized how important HRM practices are to preserving job performance and reducing emotional exhaustion among university staff members during the COVID19 epidemic. The results highlighted the necessity of specialized HRM approaches that tackle the difficulties encountered by university staff, guaranteeing their welfare and continued productivity in times of emergency.https://ejbe.org/EJBE2024Vol17No34p019-ZILIC-TUDOR-HADZIAHMETOVIC.pdfhrm practicesjob performancemediation of emotional exhaustionuniversity employeescovid-19 experiences |
| spellingShingle | Mirdin ZILIC Mihaela Alexandra TUDOR Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees Eurasian Journal of Business and Economics hrm practices job performance mediation of emotional exhaustion university employees covid-19 experiences |
| title | Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees |
| title_full | Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees |
| title_fullStr | Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees |
| title_full_unstemmed | Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees |
| title_short | Resilience in Crisis: The Impact of HRM Practices on Job Performance and Emotional Exhaustion Among University Employees |
| title_sort | resilience in crisis the impact of hrm practices on job performance and emotional exhaustion among university employees |
| topic | hrm practices job performance mediation of emotional exhaustion university employees covid-19 experiences |
| url | https://ejbe.org/EJBE2024Vol17No34p019-ZILIC-TUDOR-HADZIAHMETOVIC.pdf |
| work_keys_str_mv | AT mirdinzilic resilienceincrisistheimpactofhrmpracticesonjobperformanceandemotionalexhaustionamonguniversityemployees AT mihaelaalexandratudor resilienceincrisistheimpactofhrmpracticesonjobperformanceandemotionalexhaustionamonguniversityemployees |