Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns
The acceptance of COVID-19 mobile contact tracing apps (MCTA) is crucial to curb the spread of the virus and decrease the number of infections. However, the security and privacy concerns (SPC) of COVID-19 MCTA have been called into question. Thus this paper examines the drivers of the acceptance of...
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| Language: | English |
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Elsevier
2024-10-01
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| Series: | Heliyon |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S2405844024151171 |
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| author | Isaac Kofi Mensah Tianyu Zhao |
| author_facet | Isaac Kofi Mensah Tianyu Zhao |
| author_sort | Isaac Kofi Mensah |
| collection | DOAJ |
| description | The acceptance of COVID-19 mobile contact tracing apps (MCTA) is crucial to curb the spread of the virus and decrease the number of infections. However, the security and privacy concerns (SPC) of COVID-19 MCTA have been called into question. Thus this paper examines the drivers of the acceptance of the COVID-19 pandemic MCTA under the auspices of the influence of SPC from the Chinese perspective based on the modified Unified Theory of Acceptance and Usage of Technology (UTAUT) model. The data generated through a questionnaire based on the convenient sampling technique was analyzed with SPSS by performing hierarchical regression analysis. The results show that the core constructs of UTAUT such as performance expectancy (PE), facilitating conditions (FC), effort expectancy (EE), and social influence (SI) along with mobile self-efficacy (MSE) were significant predictors of individual user acceptance of COVID-19 MCTA. Additionally, the study confirmed that security and privacy concerns were significant in moderating the impact of PE, FC, EE, SI, and MSE on the acceptance of COVID-19 MCTA. The managerial and theoretical implications of these findings for policy-makers, governments, mobile app developers, and researchers are interrogated. |
| format | Article |
| id | doaj-art-d4fa6f840de148ebb586fa34a2c1dba6 |
| institution | Kabale University |
| issn | 2405-8440 |
| language | English |
| publishDate | 2024-10-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Heliyon |
| spelling | doaj-art-d4fa6f840de148ebb586fa34a2c1dba62024-11-12T05:19:44ZengElsevierHeliyon2405-84402024-10-011020e39086Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concernsIsaac Kofi Mensah0Tianyu Zhao1School of Accountancy, Wuhan College, No.333 Huangjiahu Avenue, Jiangxia District, Wuhan, Hubei Province, 430212, PR China; Corresponding author.School of Accounting, Jiangxi University of Finance and Economics, No.169, Shuang Gang East Street, Changbei National Economic and Technological Development Zone, Nanchang City, Jiangxi Province, postcode 330013, PR China; Corresponding author.The acceptance of COVID-19 mobile contact tracing apps (MCTA) is crucial to curb the spread of the virus and decrease the number of infections. However, the security and privacy concerns (SPC) of COVID-19 MCTA have been called into question. Thus this paper examines the drivers of the acceptance of the COVID-19 pandemic MCTA under the auspices of the influence of SPC from the Chinese perspective based on the modified Unified Theory of Acceptance and Usage of Technology (UTAUT) model. The data generated through a questionnaire based on the convenient sampling technique was analyzed with SPSS by performing hierarchical regression analysis. The results show that the core constructs of UTAUT such as performance expectancy (PE), facilitating conditions (FC), effort expectancy (EE), and social influence (SI) along with mobile self-efficacy (MSE) were significant predictors of individual user acceptance of COVID-19 MCTA. Additionally, the study confirmed that security and privacy concerns were significant in moderating the impact of PE, FC, EE, SI, and MSE on the acceptance of COVID-19 MCTA. The managerial and theoretical implications of these findings for policy-makers, governments, mobile app developers, and researchers are interrogated.http://www.sciencedirect.com/science/article/pii/S2405844024151171Public healthCOVID-19 pandemicMobile contact tracing apps (MCTA)ChinaSecurity and privacy concerns (SPC)UTAUT |
| spellingShingle | Isaac Kofi Mensah Tianyu Zhao Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns Heliyon Public health COVID-19 pandemic Mobile contact tracing apps (MCTA) China Security and privacy concerns (SPC) UTAUT |
| title | Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns |
| title_full | Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns |
| title_fullStr | Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns |
| title_full_unstemmed | Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns |
| title_short | Factors driving the acceptance of COVID-19 pandemic mobile contact tracing apps: The influence of security and privacy concerns |
| title_sort | factors driving the acceptance of covid 19 pandemic mobile contact tracing apps the influence of security and privacy concerns |
| topic | Public health COVID-19 pandemic Mobile contact tracing apps (MCTA) China Security and privacy concerns (SPC) UTAUT |
| url | http://www.sciencedirect.com/science/article/pii/S2405844024151171 |
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