The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction

This study examines the influence of food reviewers on user engagement and purchase intention in the food and beverage (F&B) sector. Findings indicate that food reviewers positively impact both user interaction and purchase intention, with three key factors emerging: reviewer reputation, video c...

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Main Authors: Vo Minh Sang, Bui Duy Khuong, Ly Yen Nhi, Luong Gia Han, Thach Minh Giau, Nguyen Thi Tuyet Ngoan
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2425706
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author Vo Minh Sang
Bui Duy Khuong
Ly Yen Nhi
Luong Gia Han
Thach Minh Giau
Nguyen Thi Tuyet Ngoan
author_facet Vo Minh Sang
Bui Duy Khuong
Ly Yen Nhi
Luong Gia Han
Thach Minh Giau
Nguyen Thi Tuyet Ngoan
author_sort Vo Minh Sang
collection DOAJ
description This study examines the influence of food reviewers on user engagement and purchase intention in the food and beverage (F&B) sector. Findings indicate that food reviewers positively impact both user interaction and purchase intention, with three key factors emerging: reviewer reputation, video content, and video quality. However, the reviewers’ expertise showed no significant effect on engagement or purchase intention. User engagement was also found to mediate the relationship between food reviewers and purchase intention, underscoring connections within the value chain linking food reviewers, user engagement, and purchase intention. The study provides theoretical insights by offering a framework to assess how TikTok food reviews affect young Vietnamese consumers’ engagement and purchasing behaviors. It highlights user interaction’s mediating role between food review components and purchase intention and supports the relevance of affiliate marketing theory in the F&B industry. Practical implications include strategies to enhance brand visibility through affiliate marketing with food reviewers and implementing food reviewer‑driven marketing communication initiatives tailored for the F&B sector.
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institution Kabale University
issn 2331-1975
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publishDate 2024-12-01
publisher Taylor & Francis Group
record_format Article
series Cogent Business & Management
spelling doaj-art-d34904f9730b45e6a9d2818fae788abc2024-11-08T12:28:10ZengTaylor & Francis GroupCogent Business & Management2331-19752024-12-0111110.1080/23311975.2024.2425706The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interactionVo Minh Sang0Bui Duy Khuong1Ly Yen Nhi2Luong Gia Han3Thach Minh Giau4Nguyen Thi Tuyet Ngoan5Faculty of Business Administration, FPT University, VietnamFaculty of Business Administration, FPT University, VietnamFaculty of Business Administration, FPT University, VietnamFaculty of Business Administration, FPT University, VietnamFaculty of Business Administration, FPT University, VietnamFaculty of Business Administration, FPT University, VietnamThis study examines the influence of food reviewers on user engagement and purchase intention in the food and beverage (F&B) sector. Findings indicate that food reviewers positively impact both user interaction and purchase intention, with three key factors emerging: reviewer reputation, video content, and video quality. However, the reviewers’ expertise showed no significant effect on engagement or purchase intention. User engagement was also found to mediate the relationship between food reviewers and purchase intention, underscoring connections within the value chain linking food reviewers, user engagement, and purchase intention. The study provides theoretical insights by offering a framework to assess how TikTok food reviews affect young Vietnamese consumers’ engagement and purchasing behaviors. It highlights user interaction’s mediating role between food review components and purchase intention and supports the relevance of affiliate marketing theory in the F&B industry. Practical implications include strategies to enhance brand visibility through affiliate marketing with food reviewers and implementing food reviewer‑driven marketing communication initiatives tailored for the F&B sector.https://www.tandfonline.com/doi/10.1080/23311975.2024.2425706Affiliate marketingfood revieweruser interactionpurchase intentionfood and beverageBusiness, Management and Accounting
spellingShingle Vo Minh Sang
Bui Duy Khuong
Ly Yen Nhi
Luong Gia Han
Thach Minh Giau
Nguyen Thi Tuyet Ngoan
The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction
Cogent Business & Management
Affiliate marketing
food reviewer
user interaction
purchase intention
food and beverage
Business, Management and Accounting
title The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction
title_full The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction
title_fullStr The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction
title_full_unstemmed The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction
title_short The impact of food reviewers on purchase intention in the food and beverage industry: the mediating role of user interaction
title_sort impact of food reviewers on purchase intention in the food and beverage industry the mediating role of user interaction
topic Affiliate marketing
food reviewer
user interaction
purchase intention
food and beverage
Business, Management and Accounting
url https://www.tandfonline.com/doi/10.1080/23311975.2024.2425706
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