Harnessing SVM for Sentiment Analysis: Insights from Gojek's Instagram Engagement
The development of digital technology has changed the transportation industry, including online services such as Gojek. Understanding customer sentiment is key in improving user experience and designing more effective business strategies. This research analyzes Gojek user sentiment on Instagram usin...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Informatics Department, Faculty of Computer Science Bina Darma University
2025-03-01
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| Series: | Journal of Information Systems and Informatics |
| Subjects: | |
| Online Access: | https://journal-isi.org/index.php/isi/article/view/1041 |
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