Beyond Clicks to Bricks: Studying the Impact of Webrooming on High-Involvement Appliance Purchases of Millennials

Webrooming is a two-part shopping process where consumers research online before purchasing in-store. Anchored in Icek Ajzen's Theory of Planned Behavior, this study explores the webrooming trend in the high-involvement appliance category, including items such as televisions, refrigerators, ai...

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Bibliographic Details
Main Authors: Karlvin Chester Vallejos, Samuel Sebastian Santos
Format: Article
Language:English
Published: Seisense 2024-09-01
Series:SEISENSE Business Review
Subjects:
Online Access:https://journal.seisense.com/sbr/article/view/1062
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