Imbesi, L., Mager, B., D’Elia, L., Belhaj, S., & Baldini, L. Service Design for the Public Sector. Bologna University press.
Chicago Style (17th ed.) CitationImbesi, Lorenzo, Birgit Mager, Luca D’Elia, Sonia Belhaj, and Luca Baldini. Service Design for the Public Sector. Bologna University press.
MLA (9th ed.) CitationImbesi, Lorenzo, et al. Service Design for the Public Sector. Bologna University press.
Warning: These citations may not always be 100% accurate.