JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre
One of the main challenges in breast cancer management is health system literacy to provide optimal and timely diagnosis and treatments within complex and multidisciplinary health system environments. Digitalised patient navigation programs have been developed and found to be helpful in high- and lo...
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2024-12-01
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| Series: | Health Services Insights |
| Online Access: | https://doi.org/10.1177/11786329241309309 |
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| author | Sarinder Kaur Dhillon Foad Kalhor Wong Seng Kai Teh Mei Sze Nisha Mohd Shariff Manisha Sekaran Nur Aishah Taib |
| author_facet | Sarinder Kaur Dhillon Foad Kalhor Wong Seng Kai Teh Mei Sze Nisha Mohd Shariff Manisha Sekaran Nur Aishah Taib |
| author_sort | Sarinder Kaur Dhillon |
| collection | DOAJ |
| description | One of the main challenges in breast cancer management is health system literacy to provide optimal and timely diagnosis and treatments within complex and multidisciplinary health system environments. Digitalised patient navigation programs have been developed and found to be helpful in high- and low-resource settings, but gaps remain in finding cost-effective navigation in the public sector in Malaysia, where resources are scarce and unstable. Hence, we set out to develop a virtual patient navigation application for breast cancer patients to enhance knowledge about cancer diagnosis and treatments and provide a tracking mechanism to ensure quality care. This paper identifies the requirement for in-hospital patients’ navigational needs for cancer diagnosis, the cancer diagnosis and treatment process’s components and pathways, developing the app and usability study on the usefulness of a cancer navigation mobile application in navigating cancer care at the University of Malaya Medical Centre (UMMC). Key features found when designing the in-hospital application are managing the medical appointments, finding the location of each medical department, and providing information to breast cancer patients, healthcare managers and providers to ensure a coordinated care pathway. In future work, we plan to implement the JURNI in-hospital patient navigation and perform usability studies involving the actual patients, physicians and administrators. We are also working towards enhancing data security, adding other local languages and artificial intelligence capabilities to improve the patient’s journey. |
| format | Article |
| id | doaj-art-ce9d410fd4a74d10934bcbbe804d8add |
| institution | Kabale University |
| issn | 1178-6329 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Health Services Insights |
| spelling | doaj-art-ce9d410fd4a74d10934bcbbe804d8add2024-12-20T16:03:19ZengSAGE PublishingHealth Services Insights1178-63292024-12-011710.1177/11786329241309309JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical CentreSarinder Kaur Dhillon0Foad Kalhor1Wong Seng Kai2Teh Mei Sze3Nisha Mohd Shariff4Manisha Sekaran5Nur Aishah Taib6Data Science and Bioinformatics Laboratory, Institute of Biological Sciences, Faculty of Science, Universiti Malaya, Kuala Lumpur, MalaysiaData Science and Bioinformatics Laboratory, Institute of Biological Sciences, Faculty of Science, Universiti Malaya, Kuala Lumpur, MalaysiaData Science and Bioinformatics Laboratory, Institute of Biological Sciences, Faculty of Science, Universiti Malaya, Kuala Lumpur, MalaysiaSubang Jaya Medical Centre, Selangor, MalaysiaDepartment of Clinical Oncology, University Malaya Medical Centre, Kuala Lumpur, MalaysiaHospital Tuanku Ja’afar, Seremban, Negeri Sembilan, MalaysiaDepartment of Surgery, Faculty of Medicine, Universiti Malaya, Kuala Lumpur, MalaysiaOne of the main challenges in breast cancer management is health system literacy to provide optimal and timely diagnosis and treatments within complex and multidisciplinary health system environments. Digitalised patient navigation programs have been developed and found to be helpful in high- and low-resource settings, but gaps remain in finding cost-effective navigation in the public sector in Malaysia, where resources are scarce and unstable. Hence, we set out to develop a virtual patient navigation application for breast cancer patients to enhance knowledge about cancer diagnosis and treatments and provide a tracking mechanism to ensure quality care. This paper identifies the requirement for in-hospital patients’ navigational needs for cancer diagnosis, the cancer diagnosis and treatment process’s components and pathways, developing the app and usability study on the usefulness of a cancer navigation mobile application in navigating cancer care at the University of Malaya Medical Centre (UMMC). Key features found when designing the in-hospital application are managing the medical appointments, finding the location of each medical department, and providing information to breast cancer patients, healthcare managers and providers to ensure a coordinated care pathway. In future work, we plan to implement the JURNI in-hospital patient navigation and perform usability studies involving the actual patients, physicians and administrators. We are also working towards enhancing data security, adding other local languages and artificial intelligence capabilities to improve the patient’s journey.https://doi.org/10.1177/11786329241309309 |
| spellingShingle | Sarinder Kaur Dhillon Foad Kalhor Wong Seng Kai Teh Mei Sze Nisha Mohd Shariff Manisha Sekaran Nur Aishah Taib JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre Health Services Insights |
| title | JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre |
| title_full | JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre |
| title_fullStr | JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre |
| title_full_unstemmed | JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre |
| title_short | JURNI (Journeying with Patients’ Understanding and Responding to Needs Interactively): An In-Hospital Navigation Application for Timely Diagnosis and Treatment of Breast Cancer at the University Malaya Medical Centre |
| title_sort | jurni journeying with patients understanding and responding to needs interactively an in hospital navigation application for timely diagnosis and treatment of breast cancer at the university malaya medical centre |
| url | https://doi.org/10.1177/11786329241309309 |
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