Dropping the baton: Cognitive biases in emergency physicians.

<h4>Introduction</h4>Clinical medicine is becoming more complex and increasingly requires a team-based approach to deliver healthcare needs. This dispersion of cognitive reasoning across individuals, teams and systems (termed "distributed cognition") means that our understandin...

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Main Authors: Mingwei Ng, Evelyn Wong, Guek Gwee Sim, Pek Jen Heng, Gareth Terry, Foo Yang Yann
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0316361
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author Mingwei Ng
Evelyn Wong
Guek Gwee Sim
Pek Jen Heng
Gareth Terry
Foo Yang Yann
author_facet Mingwei Ng
Evelyn Wong
Guek Gwee Sim
Pek Jen Heng
Gareth Terry
Foo Yang Yann
author_sort Mingwei Ng
collection DOAJ
description <h4>Introduction</h4>Clinical medicine is becoming more complex and increasingly requires a team-based approach to deliver healthcare needs. This dispersion of cognitive reasoning across individuals, teams and systems (termed "distributed cognition") means that our understanding of cognitive biases and errors must expand beyond traditional "in-the-head" individual mental models and focus on a broader "out-in-the-world" context instead. To our knowledge, no qualitative studies thus far have examined cognitive biases in clinical settings from a team-based sociocultural perspective. Our study therefore seeks to explore how cognitive biases and errors among emergency physicians (EPs) arise due to sociocultural influences and lapses in team cognition.<h4>Methodology</h4>Our study team comprised four EPs of different seniorities from three different institutions and local and international academics who provided qualitative methodological guidance. We adopted a constructivist paradigm and employed a reflexive thematic analysis approach which acknowledged our researcher reflexivity. We conducted seven focus group discussions with 25 EPs who were purposively sampled for maximum variation. Our research question was: How do sociocultural factors lead to cognitive biases and medical errors among EPs?<h4>Results</h4>Our themes coalesce around sociocultural pressures related to team psychology. In theme one, the EP is compelled by sociocultural pressures to blindly trust colleagues. In the second, the EP is obliged by cultural norms to be "nice" and neatly summarise cases into illness scripts during handovers. In the last, the EP is under immense pressure to follow conventional wisdom, comply with clinical protocols and not challenge inpatient specialists.<h4>Conclusion</h4>Cognitive biases and errors in clinical decision-making can arise due to lapses in distributed team cognition. Although this study focuses on emergency medicine, these pitfalls in team-based cognition are relevant across the entire continuum of care and across all specialties of medicine. The hyperacute nature of emergency medicine merely exacerbates and condenses these into a compressed timeframe. Indeed, similar relays are run every day in every discipline of medicine, with the same unified goal of doing the best for our patients while not committing cognitive errors and dropping the baton.
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spelling doaj-art-ce2cfd6737b74362943e8870522eb7992025-01-08T05:31:53ZengPublic Library of Science (PLoS)PLoS ONE1932-62032025-01-01201e031636110.1371/journal.pone.0316361Dropping the baton: Cognitive biases in emergency physicians.Mingwei NgEvelyn WongGuek Gwee SimPek Jen HengGareth TerryFoo Yang Yann<h4>Introduction</h4>Clinical medicine is becoming more complex and increasingly requires a team-based approach to deliver healthcare needs. This dispersion of cognitive reasoning across individuals, teams and systems (termed "distributed cognition") means that our understanding of cognitive biases and errors must expand beyond traditional "in-the-head" individual mental models and focus on a broader "out-in-the-world" context instead. To our knowledge, no qualitative studies thus far have examined cognitive biases in clinical settings from a team-based sociocultural perspective. Our study therefore seeks to explore how cognitive biases and errors among emergency physicians (EPs) arise due to sociocultural influences and lapses in team cognition.<h4>Methodology</h4>Our study team comprised four EPs of different seniorities from three different institutions and local and international academics who provided qualitative methodological guidance. We adopted a constructivist paradigm and employed a reflexive thematic analysis approach which acknowledged our researcher reflexivity. We conducted seven focus group discussions with 25 EPs who were purposively sampled for maximum variation. Our research question was: How do sociocultural factors lead to cognitive biases and medical errors among EPs?<h4>Results</h4>Our themes coalesce around sociocultural pressures related to team psychology. In theme one, the EP is compelled by sociocultural pressures to blindly trust colleagues. In the second, the EP is obliged by cultural norms to be "nice" and neatly summarise cases into illness scripts during handovers. In the last, the EP is under immense pressure to follow conventional wisdom, comply with clinical protocols and not challenge inpatient specialists.<h4>Conclusion</h4>Cognitive biases and errors in clinical decision-making can arise due to lapses in distributed team cognition. Although this study focuses on emergency medicine, these pitfalls in team-based cognition are relevant across the entire continuum of care and across all specialties of medicine. The hyperacute nature of emergency medicine merely exacerbates and condenses these into a compressed timeframe. Indeed, similar relays are run every day in every discipline of medicine, with the same unified goal of doing the best for our patients while not committing cognitive errors and dropping the baton.https://doi.org/10.1371/journal.pone.0316361
spellingShingle Mingwei Ng
Evelyn Wong
Guek Gwee Sim
Pek Jen Heng
Gareth Terry
Foo Yang Yann
Dropping the baton: Cognitive biases in emergency physicians.
PLoS ONE
title Dropping the baton: Cognitive biases in emergency physicians.
title_full Dropping the baton: Cognitive biases in emergency physicians.
title_fullStr Dropping the baton: Cognitive biases in emergency physicians.
title_full_unstemmed Dropping the baton: Cognitive biases in emergency physicians.
title_short Dropping the baton: Cognitive biases in emergency physicians.
title_sort dropping the baton cognitive biases in emergency physicians
url https://doi.org/10.1371/journal.pone.0316361
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