The influence of sustainable supply chain management, technology orientation, and organizational culture on the delivery product quality-customer satisfaction nexus
The goal of this study is to conceptualize a model for customer satisfaction that integrates sustainable supply chain management (SSCM), technology orientation (TO), organizational culture (OC), and quality of the delivery product based on natural resources and value percept theory. First, this stud...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2023-06-01
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| Series: | Cleaner Logistics and Supply Chain |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772390923000161 |
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