Bridging theory and practice: Performance management in SMEs – the Gun Collection experience

This study aims to analyze performance management practices at Gun Collection, a family-owned SME operating in the apparel retail and distri­bution sector, facing operational challenges and opportunities for growth in local markets. Using a case study approach, this research explores key elements o...

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Main Authors: Yusuf Ahmad Sudrajat, Trias Setiawati, Swastuti Amalia Putri, Adinda Pujakusuma, Mira Feby Setiana, Layalia Maharani, Qorri Aina Rosyada
Format: Article
Language:English
Published: Universitas Islam Indonesia, Faculty of Business and Economics, Department of Management 2025-08-01
Series:Asian Management and Business Review
Subjects:
Online Access:https://journal.uii.ac.id/AMBR/article/view/38867
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author Yusuf Ahmad Sudrajat
Trias Setiawati
Swastuti Amalia Putri
Adinda Pujakusuma
Mira Feby Setiana
Layalia Maharani
Qorri Aina Rosyada
author_facet Yusuf Ahmad Sudrajat
Trias Setiawati
Swastuti Amalia Putri
Adinda Pujakusuma
Mira Feby Setiana
Layalia Maharani
Qorri Aina Rosyada
author_sort Yusuf Ahmad Sudrajat
collection DOAJ
description This study aims to analyze performance management practices at Gun Collection, a family-owned SME operating in the apparel retail and distri­bution sector, facing operational challenges and opportunities for growth in local markets. Using a case study approach, this research explores key elements of the performance management system, including perfor­mance evaluation, employee development, rewards and compensation, and compliance with labor regulations. Theoretically, this study employs the framework developed by Aguinis (2019), identifying five key dimen­sions in the performance management process: Prerequisites, Perfor­mance Planning, Performance Execution, Performance Assessment, and Performance Review. This research adopts a qualitative case study method. The findings reveal that Gun Collection successfully imple­ments a structured performance management system through regular evaluations, technical and interpersonal training programs, contribution-based rewards, and adherence to labor regulations. This holistic approach enhances individual productivity and team collaboration and strengthens a competitive and sustainable organizational culture. However, the study also highlights challenges such as limited resources and the need for adaptation in a dynamic business environment. The study contributes theoretically by expanding the understanding of performance manage­ment implementation in SMEs, particularly in developing countries. Practically, the findings guide SME practitioners to design relevant and effective performance management systems to support organizational growth and sustainability.
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series Asian Management and Business Review
spelling doaj-art-cac0c456616049859f11fc403311689c2025-08-21T09:49:15ZengUniversitas Islam Indonesia, Faculty of Business and Economics, Department of ManagementAsian Management and Business Review2775-202X2025-08-015210.20885/AMBR.vol5.iss2.art12Bridging theory and practice: Performance management in SMEs – the Gun Collection experienceYusuf Ahmad Sudrajat0Trias Setiawati1Swastuti Amalia Putri2Adinda Pujakusuma3Mira Feby Setiana4Layalia Maharani5Qorri Aina Rosyada6Management Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, Indonesia This study aims to analyze performance management practices at Gun Collection, a family-owned SME operating in the apparel retail and distri­bution sector, facing operational challenges and opportunities for growth in local markets. Using a case study approach, this research explores key elements of the performance management system, including perfor­mance evaluation, employee development, rewards and compensation, and compliance with labor regulations. Theoretically, this study employs the framework developed by Aguinis (2019), identifying five key dimen­sions in the performance management process: Prerequisites, Perfor­mance Planning, Performance Execution, Performance Assessment, and Performance Review. This research adopts a qualitative case study method. The findings reveal that Gun Collection successfully imple­ments a structured performance management system through regular evaluations, technical and interpersonal training programs, contribution-based rewards, and adherence to labor regulations. This holistic approach enhances individual productivity and team collaboration and strengthens a competitive and sustainable organizational culture. However, the study also highlights challenges such as limited resources and the need for adaptation in a dynamic business environment. The study contributes theoretically by expanding the understanding of performance manage­ment implementation in SMEs, particularly in developing countries. Practically, the findings guide SME practitioners to design relevant and effective performance management systems to support organizational growth and sustainability. https://journal.uii.ac.id/AMBR/article/view/38867Human resource managementPerformance managementSMEsEmployee developmentLabor regulations
spellingShingle Yusuf Ahmad Sudrajat
Trias Setiawati
Swastuti Amalia Putri
Adinda Pujakusuma
Mira Feby Setiana
Layalia Maharani
Qorri Aina Rosyada
Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
Asian Management and Business Review
Human resource management
Performance management
SMEs
Employee development
Labor regulations
title Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
title_full Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
title_fullStr Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
title_full_unstemmed Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
title_short Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
title_sort bridging theory and practice performance management in smes the gun collection experience
topic Human resource management
Performance management
SMEs
Employee development
Labor regulations
url https://journal.uii.ac.id/AMBR/article/view/38867
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