Bridging theory and practice: Performance management in SMEs – the Gun Collection experience
This study aims to analyze performance management practices at Gun Collection, a family-owned SME operating in the apparel retail and distribution sector, facing operational challenges and opportunities for growth in local markets. Using a case study approach, this research explores key elements o...
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| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
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Universitas Islam Indonesia, Faculty of Business and Economics, Department of Management
2025-08-01
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| Series: | Asian Management and Business Review |
| Subjects: | |
| Online Access: | https://journal.uii.ac.id/AMBR/article/view/38867 |
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| _version_ | 1849230191351562240 |
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| author | Yusuf Ahmad Sudrajat Trias Setiawati Swastuti Amalia Putri Adinda Pujakusuma Mira Feby Setiana Layalia Maharani Qorri Aina Rosyada |
| author_facet | Yusuf Ahmad Sudrajat Trias Setiawati Swastuti Amalia Putri Adinda Pujakusuma Mira Feby Setiana Layalia Maharani Qorri Aina Rosyada |
| author_sort | Yusuf Ahmad Sudrajat |
| collection | DOAJ |
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This study aims to analyze performance management practices at Gun Collection, a family-owned SME operating in the apparel retail and distribution sector, facing operational challenges and opportunities for growth in local markets. Using a case study approach, this research explores key elements of the performance management system, including performance evaluation, employee development, rewards and compensation, and compliance with labor regulations. Theoretically, this study employs the framework developed by Aguinis (2019), identifying five key dimensions in the performance management process: Prerequisites, Performance Planning, Performance Execution, Performance Assessment, and Performance Review. This research adopts a qualitative case study method. The findings reveal that Gun Collection successfully implements a structured performance management system through regular evaluations, technical and interpersonal training programs, contribution-based rewards, and adherence to labor regulations. This holistic approach enhances individual productivity and team collaboration and strengthens a competitive and sustainable organizational culture. However, the study also highlights challenges such as limited resources and the need for adaptation in a dynamic business environment. The study contributes theoretically by expanding the understanding of performance management implementation in SMEs, particularly in developing countries. Practically, the findings guide SME practitioners to design relevant and effective performance management systems to support organizational growth and sustainability.
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| format | Article |
| id | doaj-art-cac0c456616049859f11fc403311689c |
| institution | Kabale University |
| issn | 2775-202X |
| language | English |
| publishDate | 2025-08-01 |
| publisher | Universitas Islam Indonesia, Faculty of Business and Economics, Department of Management |
| record_format | Article |
| series | Asian Management and Business Review |
| spelling | doaj-art-cac0c456616049859f11fc403311689c2025-08-21T09:49:15ZengUniversitas Islam Indonesia, Faculty of Business and Economics, Department of ManagementAsian Management and Business Review2775-202X2025-08-015210.20885/AMBR.vol5.iss2.art12Bridging theory and practice: Performance management in SMEs – the Gun Collection experienceYusuf Ahmad Sudrajat0Trias Setiawati1Swastuti Amalia Putri2Adinda Pujakusuma3Mira Feby Setiana4Layalia Maharani5Qorri Aina Rosyada6Management Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, IndonesiaManagement Department, Faculty of Business and Economics, Universitas Islam Indonesia, Yogyakarta, Indonesia This study aims to analyze performance management practices at Gun Collection, a family-owned SME operating in the apparel retail and distribution sector, facing operational challenges and opportunities for growth in local markets. Using a case study approach, this research explores key elements of the performance management system, including performance evaluation, employee development, rewards and compensation, and compliance with labor regulations. Theoretically, this study employs the framework developed by Aguinis (2019), identifying five key dimensions in the performance management process: Prerequisites, Performance Planning, Performance Execution, Performance Assessment, and Performance Review. This research adopts a qualitative case study method. The findings reveal that Gun Collection successfully implements a structured performance management system through regular evaluations, technical and interpersonal training programs, contribution-based rewards, and adherence to labor regulations. This holistic approach enhances individual productivity and team collaboration and strengthens a competitive and sustainable organizational culture. However, the study also highlights challenges such as limited resources and the need for adaptation in a dynamic business environment. The study contributes theoretically by expanding the understanding of performance management implementation in SMEs, particularly in developing countries. Practically, the findings guide SME practitioners to design relevant and effective performance management systems to support organizational growth and sustainability. https://journal.uii.ac.id/AMBR/article/view/38867Human resource managementPerformance managementSMEsEmployee developmentLabor regulations |
| spellingShingle | Yusuf Ahmad Sudrajat Trias Setiawati Swastuti Amalia Putri Adinda Pujakusuma Mira Feby Setiana Layalia Maharani Qorri Aina Rosyada Bridging theory and practice: Performance management in SMEs – the Gun Collection experience Asian Management and Business Review Human resource management Performance management SMEs Employee development Labor regulations |
| title | Bridging theory and practice: Performance management in SMEs – the Gun Collection experience |
| title_full | Bridging theory and practice: Performance management in SMEs – the Gun Collection experience |
| title_fullStr | Bridging theory and practice: Performance management in SMEs – the Gun Collection experience |
| title_full_unstemmed | Bridging theory and practice: Performance management in SMEs – the Gun Collection experience |
| title_short | Bridging theory and practice: Performance management in SMEs – the Gun Collection experience |
| title_sort | bridging theory and practice performance management in smes the gun collection experience |
| topic | Human resource management Performance management SMEs Employee development Labor regulations |
| url | https://journal.uii.ac.id/AMBR/article/view/38867 |
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