Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety

IntroductionWith the arrival of the digital era, workplaces are undergoing radical changes, and digitalization not only enhances work efficiency but also significantly influences employees’ workplace well-being. In this context, it is crucial for enterprises to actively promote digital transformatio...

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Main Authors: Zhiyong Han, Guoqing Song, Yanlong Zhang, Lei Yan
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-07-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1642489/full
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author Zhiyong Han
Guoqing Song
Yanlong Zhang
Lei Yan
Lei Yan
author_facet Zhiyong Han
Guoqing Song
Yanlong Zhang
Lei Yan
Lei Yan
author_sort Zhiyong Han
collection DOAJ
description IntroductionWith the arrival of the digital era, workplaces are undergoing radical changes, and digitalization not only enhances work efficiency but also significantly influences employees’ workplace well-being. In this context, it is crucial for enterprises to actively promote digital transformation to gain a competitive edge. A significant challenge lies in liberating employees from monotonous tasks, thereby facilitating their engagement in more creative and analytical endeavors, which in turn enhances their workplace well-being. Consequently, investigating the mechanisms for improving workplace well-being during this transition has emerged as a critical area of inquiry in both scholarly and practical realms.MethodsBased on the Job Demands-Resources (JD-R) model, job demands and digital anxiety are introduced as mediating variables, and a dual-mediation model is constructed to explore the specific mechanism through which workplace digitization affects workplace well-being. A three-stage follow-up survey was conducted, resulting in 382 valid samples for rigorous statistical analysis.ResultsThe results show that workplace digitization positively impacts workplace well-being. Job demands and digital anxiety mediate the association between workplace digitization and workplace well-being. Additionally, workplace digitization reduces job demands and digital anxiety, which in turn enhances employees’ workplace well-being. These findings provide theoretical guidance on how management practices can enhance employees’ workplace well-being.DiscussionBased on the JD-R model, this study expands the research scope of workplace digitization outcome variables and enriches the antecedents of workplace well-being. By applying the JD-R model, this research positions workplace digitization as a macro-level organizational intervention that influences workplace well-being through both loss and gain pathways, thereby contributing valuable insights into its antecedents.
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spelling doaj-art-ca7da239e47c4c9d854c6a4b6695bbe82025-08-20T03:56:46ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-07-011610.3389/fpsyg.2025.16424891642489Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxietyZhiyong Han0Guoqing Song1Yanlong Zhang2Lei Yan3Lei Yan4School of Business Administration, Anhui University of Finance and Economics, Bengbu, ChinaSchool of Business Administration, Anhui University of Finance and Economics, Bengbu, ChinaSchool of Business Administration, Anhui University of Finance and Economics, Bengbu, ChinaSchool of Business Administration, Anhui University of Finance and Economics, Bengbu, ChinaSchool of Government, Central University of Finance and Economics, Beijing, ChinaIntroductionWith the arrival of the digital era, workplaces are undergoing radical changes, and digitalization not only enhances work efficiency but also significantly influences employees’ workplace well-being. In this context, it is crucial for enterprises to actively promote digital transformation to gain a competitive edge. A significant challenge lies in liberating employees from monotonous tasks, thereby facilitating their engagement in more creative and analytical endeavors, which in turn enhances their workplace well-being. Consequently, investigating the mechanisms for improving workplace well-being during this transition has emerged as a critical area of inquiry in both scholarly and practical realms.MethodsBased on the Job Demands-Resources (JD-R) model, job demands and digital anxiety are introduced as mediating variables, and a dual-mediation model is constructed to explore the specific mechanism through which workplace digitization affects workplace well-being. A three-stage follow-up survey was conducted, resulting in 382 valid samples for rigorous statistical analysis.ResultsThe results show that workplace digitization positively impacts workplace well-being. Job demands and digital anxiety mediate the association between workplace digitization and workplace well-being. Additionally, workplace digitization reduces job demands and digital anxiety, which in turn enhances employees’ workplace well-being. These findings provide theoretical guidance on how management practices can enhance employees’ workplace well-being.DiscussionBased on the JD-R model, this study expands the research scope of workplace digitization outcome variables and enriches the antecedents of workplace well-being. By applying the JD-R model, this research positions workplace digitization as a macro-level organizational intervention that influences workplace well-being through both loss and gain pathways, thereby contributing valuable insights into its antecedents.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1642489/fullworkplace digitizationworkplace well-beingjob demandsdigital anxietythe job demands-resources model
spellingShingle Zhiyong Han
Guoqing Song
Yanlong Zhang
Lei Yan
Lei Yan
Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety
Frontiers in Psychology
workplace digitization
workplace well-being
job demands
digital anxiety
the job demands-resources model
title Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety
title_full Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety
title_fullStr Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety
title_full_unstemmed Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety
title_short Enhancing employees’ workplace well-being through workplace digitization: exploring the mediating roles of job demands and digital anxiety
title_sort enhancing employees workplace well being through workplace digitization exploring the mediating roles of job demands and digital anxiety
topic workplace digitization
workplace well-being
job demands
digital anxiety
the job demands-resources model
url https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1642489/full
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