A pathway for nurses from work strain to anger: mediation of social intelligence

Abstract Background This study aimed to determine the mediating role of social intelligence in the effect of nurses’ work-related strain on trait anger and anger expressions. The challenging working conditions for nurses often result in increased strain and anger. Social intelligence could help to m...

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Main Authors: Hanife Tiryaki Sen, Emine Türkmen, Hilal Kuşcu Karatepe, Demet Yurtsever
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-024-11845-9
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author Hanife Tiryaki Sen
Emine Türkmen
Hilal Kuşcu Karatepe
Demet Yurtsever
author_facet Hanife Tiryaki Sen
Emine Türkmen
Hilal Kuşcu Karatepe
Demet Yurtsever
author_sort Hanife Tiryaki Sen
collection DOAJ
description Abstract Background This study aimed to determine the mediating role of social intelligence in the effect of nurses’ work-related strain on trait anger and anger expressions. The challenging working conditions for nurses often result in increased strain and anger. Social intelligence could help to manage anger. Methods This cross-sectional, descriptive study was conducted with 446 nurses at a public hospital in Türkiye between April and May, 2021. The questionnaire consisted of socio demographics, Trait Anger and Anger Expression Inventory, Tromso Social Intelligent Scale, and Work-Related Strain Inventory. The data was collected face to face. Descriptive statistics and Pearson’s correlation coefficient were conducted using SPSS (v.26) and mediation analysis was conducted using PROCESS macro (Hayes, model 4). Findings Social intelligence played a mediating role in the effect of work-related strain on trait anger, anger-in, anger-out, and anger-control (β = 0.105, β = 0.100, β = 0.131, β=-0.136, respectively). Social intelligence reduced the effect of work-related strain on trait anger and anger in/out expressions, while increasing anger control. Conclusion The findings of this study show that social intelligence could be used to manage anger of nurses. Nurse managers could implement initiatives aimed at managing nurses’ anger and anger expressions through the decreasing of work-related strain and increasing of nurses’ social intelligence.
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spelling doaj-art-c6f8daae33784961957a4acf89223e132025-01-12T12:12:58ZengBMCBMC Health Services Research1472-69632025-01-012511810.1186/s12913-024-11845-9A pathway for nurses from work strain to anger: mediation of social intelligenceHanife Tiryaki Sen0Emine Türkmen1Hilal Kuşcu Karatepe2Demet Yurtsever3Department of Nursing Administration, Hamidiye Faculty of Nursing, University of Health SciencesFaculty of Health Sciences, Nursing Department, Istinye UniversityFaculty of Health Sciences, Health Management Department, Osmaniye Korkut Ata UniversityKanuni Sultan Süleyman Education and Research HospitalAbstract Background This study aimed to determine the mediating role of social intelligence in the effect of nurses’ work-related strain on trait anger and anger expressions. The challenging working conditions for nurses often result in increased strain and anger. Social intelligence could help to manage anger. Methods This cross-sectional, descriptive study was conducted with 446 nurses at a public hospital in Türkiye between April and May, 2021. The questionnaire consisted of socio demographics, Trait Anger and Anger Expression Inventory, Tromso Social Intelligent Scale, and Work-Related Strain Inventory. The data was collected face to face. Descriptive statistics and Pearson’s correlation coefficient were conducted using SPSS (v.26) and mediation analysis was conducted using PROCESS macro (Hayes, model 4). Findings Social intelligence played a mediating role in the effect of work-related strain on trait anger, anger-in, anger-out, and anger-control (β = 0.105, β = 0.100, β = 0.131, β=-0.136, respectively). Social intelligence reduced the effect of work-related strain on trait anger and anger in/out expressions, while increasing anger control. Conclusion The findings of this study show that social intelligence could be used to manage anger of nurses. Nurse managers could implement initiatives aimed at managing nurses’ anger and anger expressions through the decreasing of work-related strain and increasing of nurses’ social intelligence.https://doi.org/10.1186/s12913-024-11845-9AngerMediation analysisNurseSocial intelligenceWork-related strain
spellingShingle Hanife Tiryaki Sen
Emine Türkmen
Hilal Kuşcu Karatepe
Demet Yurtsever
A pathway for nurses from work strain to anger: mediation of social intelligence
BMC Health Services Research
Anger
Mediation analysis
Nurse
Social intelligence
Work-related strain
title A pathway for nurses from work strain to anger: mediation of social intelligence
title_full A pathway for nurses from work strain to anger: mediation of social intelligence
title_fullStr A pathway for nurses from work strain to anger: mediation of social intelligence
title_full_unstemmed A pathway for nurses from work strain to anger: mediation of social intelligence
title_short A pathway for nurses from work strain to anger: mediation of social intelligence
title_sort pathway for nurses from work strain to anger mediation of social intelligence
topic Anger
Mediation analysis
Nurse
Social intelligence
Work-related strain
url https://doi.org/10.1186/s12913-024-11845-9
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