Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model

As an internet media,China Telecom official micro-blog is an important channel for the company to publish information and get feedback from users.Users’ comments on telecom official micro-blog messages reflect different attitudes towards telecom brand,products and services.The message content and co...

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Main Authors: Xin CAI, Jingsheng LOU
Format: Article
Language:zho
Published: Beijing Xintong Media Co., Ltd 2017-12-01
Series:Dianxin kexue
Subjects:
Online Access:http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2017340/
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author Xin CAI
Jingsheng LOU
author_facet Xin CAI
Jingsheng LOU
author_sort Xin CAI
collection DOAJ
description As an internet media,China Telecom official micro-blog is an important channel for the company to publish information and get feedback from users.Users’ comments on telecom official micro-blog messages reflect different attitudes towards telecom brand,products and services.The message content and comment data of the micro-blog was crawled,and the Word2vec was used to express the text information after data cleaning,and the deep learning platform was chosen to carry out the positive and negative emotional classification of the user interaction text based on the LSTM deep neural network model,and sentiment analysis of telecom official micro-blog users was realized.
format Article
id doaj-art-c6a2360e862f4acba8d3542a9cc61c44
institution Kabale University
issn 1000-0801
language zho
publishDate 2017-12-01
publisher Beijing Xintong Media Co., Ltd
record_format Article
series Dianxin kexue
spelling doaj-art-c6a2360e862f4acba8d3542a9cc61c442025-01-15T03:05:39ZzhoBeijing Xintong Media Co., LtdDianxin kexue1000-08012017-12-013313614159598689Sentiment analysis of telecom official micro-blog users based on LSTM deep learning modelXin CAIJingsheng LOUAs an internet media,China Telecom official micro-blog is an important channel for the company to publish information and get feedback from users.Users’ comments on telecom official micro-blog messages reflect different attitudes towards telecom brand,products and services.The message content and comment data of the micro-blog was crawled,and the Word2vec was used to express the text information after data cleaning,and the deep learning platform was chosen to carry out the positive and negative emotional classification of the user interaction text based on the LSTM deep neural network model,and sentiment analysis of telecom official micro-blog users was realized.http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2017340/deep learningLSTMsentiment analysismicro-blog
spellingShingle Xin CAI
Jingsheng LOU
Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model
Dianxin kexue
deep learning
LSTM
sentiment analysis
micro-blog
title Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model
title_full Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model
title_fullStr Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model
title_full_unstemmed Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model
title_short Sentiment analysis of telecom official micro-blog users based on LSTM deep learning model
title_sort sentiment analysis of telecom official micro blog users based on lstm deep learning model
topic deep learning
LSTM
sentiment analysis
micro-blog
url http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2017340/
work_keys_str_mv AT xincai sentimentanalysisoftelecomofficialmicroblogusersbasedonlstmdeeplearningmodel
AT jingshenglou sentimentanalysisoftelecomofficialmicroblogusersbasedonlstmdeeplearningmodel