Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19

Framed in the field of crisis informatics, this article focuses on the ways citizens have been collectively making sense through social media to the COVID-19 pandemic. We conducted a qualitative investigation mobilizing an ethnographic analysis of the Wikipedia's pages related to the pandemic a...

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Main Authors: Sandrine Bubendorff, Caroline Rizza
Format: Article
Language:English
Published: Université du Québec à Montréal 2021-09-01
Series:Communiquer
Subjects:
Online Access:https://journals.openedition.org/communiquer/8333
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author Sandrine Bubendorff
Caroline Rizza
author_facet Sandrine Bubendorff
Caroline Rizza
author_sort Sandrine Bubendorff
collection DOAJ
description Framed in the field of crisis informatics, this article focuses on the ways citizens have been collectively making sense through social media to the COVID-19 pandemic. We conducted a qualitative investigation mobilizing an ethnographic analysis of the Wikipedia's pages related to the pandemic as well as interviews with its contributors and a member of the Wikimedia Foundation-France. We show how the Wikipedians' know-how allows to offer a reading of the current dramatic event, vector of uncertainty. We also shed light on the specificities of the health crisis compared to others so-called civil security crises. Specifically, the construction of meaning related to the pandemic has been requiring an unprecedented reorganisation of their ways of editing and publishing these pages. Particularly, they took into account the successive stages of the pandemic and the related disinformation phenomenon.
format Article
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institution Kabale University
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publishDate 2021-09-01
publisher Université du Québec à Montréal
record_format Article
series Communiquer
spelling doaj-art-c587460661f64560980e10629b9059522025-01-13T13:44:16ZengUniversité du Québec à MontréalCommuniquer2368-95872021-09-01328310210.4000/communiquer.8333Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19Sandrine BubendorffCaroline RizzaFramed in the field of crisis informatics, this article focuses on the ways citizens have been collectively making sense through social media to the COVID-19 pandemic. We conducted a qualitative investigation mobilizing an ethnographic analysis of the Wikipedia's pages related to the pandemic as well as interviews with its contributors and a member of the Wikimedia Foundation-France. We show how the Wikipedians' know-how allows to offer a reading of the current dramatic event, vector of uncertainty. We also shed light on the specificities of the health crisis compared to others so-called civil security crises. Specifically, the construction of meaning related to the pandemic has been requiring an unprecedented reorganisation of their ways of editing and publishing these pages. Particularly, they took into account the successive stages of the pandemic and the related disinformation phenomenon.https://journals.openedition.org/communiquer/8333social mediaCOVID-19sense-makingcitizensWikipedia
spellingShingle Sandrine Bubendorff
Caroline Rizza
Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19
Communiquer
social media
COVID-19
sense-making
citizens
Wikipedia
title Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19
title_full Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19
title_fullStr Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19
title_full_unstemmed Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19
title_short Produire collectivement du sens en temps de crise : l'utilisation de Wikipédia lors de la pandémie de COVID-19
title_sort produire collectivement du sens en temps de crise l utilisation de wikipedia lors de la pandemie de covid 19
topic social media
COVID-19
sense-making
citizens
Wikipedia
url https://journals.openedition.org/communiquer/8333
work_keys_str_mv AT sandrinebubendorff produirecollectivementdusensentempsdecriselutilisationdewikipedialorsdelapandemiedecovid19
AT carolinerizza produirecollectivementdusensentempsdecriselutilisationdewikipedialorsdelapandemiedecovid19