Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores

Objective: To describe the magnitude of nonresponse bias on inpatient rehabilitation facility (IRF) experience of care survey data in patients with neurologic disorders. Design: Cohort study of patients at 2 IRFs. Patients reported experience of care via an IRF-administered survey as part of routine...

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Main Authors: Allen Walter Heinemann, PhD, Anne Deutsch, RN, PhD, CRRN, Dave Brewington, PhD, Linda Foster, PT, Karon Frances Cook, PhD, Ana Miskovic, BA, David Cella, PhD
Format: Article
Language:English
Published: Elsevier 2024-12-01
Series:Archives of Rehabilitation Research and Clinical Translation
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Online Access:http://www.sciencedirect.com/science/article/pii/S2590109524000612
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author Allen Walter Heinemann, PhD
Anne Deutsch, RN, PhD, CRRN
Dave Brewington, PhD
Linda Foster, PT
Karon Frances Cook, PhD
Ana Miskovic, BA
David Cella, PhD
author_facet Allen Walter Heinemann, PhD
Anne Deutsch, RN, PhD, CRRN
Dave Brewington, PhD
Linda Foster, PT
Karon Frances Cook, PhD
Ana Miskovic, BA
David Cella, PhD
author_sort Allen Walter Heinemann, PhD
collection DOAJ
description Objective: To describe the magnitude of nonresponse bias on inpatient rehabilitation facility (IRF) experience of care survey data in patients with neurologic disorders. Design: Cohort study of patients at 2 IRFs. Patients reported experience of care via an IRF-administered survey as part of routine operations approximately 2 weeks after discharge. A partially overlapping sample of research participants completed a similar survey approximately 2 weeks and 30 days after discharge. Setting: Two inpatient rehabilitation facilities. Participants: Patients aged ≥18 years with neurologic disorders who were discharged from 2 IRFs. Interventions: None. Main Outcome Measures: Experience of care data collected via an IRF Survey (self-report or proxy responses) and a Research Survey (self-report only). Results: Of the 1055 patients admitted during the study period who met the age and diagnosis criteria, 490 (46.4%) completed one or both of the surveys. Of the 325 IRF Survey respondents, 202 were self-report, 99 were proxy respondents, and 24 were unknown respondents. Only patients completed the Research Survey (N=285). One hundred twenty patients completed both surveys, of which 7 were proxy IRF Survey respondents. IRF Survey respondents had higher cognitive function than nonrespondents; patients with spinal cord injuries were more likely to complete the IRF Survey than other patients. There were no differences in the proportions of patients answering favorably on the IRF Survey (all respondents) compared with the Research Survey, except for physician communication and discharge information. Mutual information analysis revealed agreement between the scores produced by the 2 data sources. Conclusions: There were subtle, potentially important differences in quality measure results across surveys, reflecting the extent to which patients are encouraged to complete experience of care surveys. There was higher agreement on questions about global hospital perceptions than specific aspects of patients’ experience.
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spelling doaj-art-c2db649d112c4f0b9dea0e8a47b2f7122024-12-10T04:14:30ZengElsevierArchives of Rehabilitation Research and Clinical Translation2590-10952024-12-0164100363Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure ScoresAllen Walter Heinemann, PhD0Anne Deutsch, RN, PhD, CRRN1Dave Brewington, PhD2Linda Foster, PT3Karon Frances Cook, PhD4Ana Miskovic, BA5David Cella, PhD6Center for Rehabilitation Outcomes Research, Shirley Ryan AbilityLab and Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University, Chicago, IL; Corresponding author Allen Walter Heinemann, PhD, Center for Rehabilitation Outcomes Research, Shirley Ryan AbilityLab and Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University, 355 E Erie St, Chicago, IL 60611.Center for Rehabilitation Outcomes Research, Shirley Ryan AbilityLab and Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University, Chicago, IL; RTI International, Chicago, ILCenter for Rehabilitation Outcomes Research, Shirley Ryan AbilityLab and Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University, Chicago, ILRehabilitation Services, Endeavor Health, Rolling Meadows, ILDepartment of Medical Social Sciences, Feinberg School of Medicine, Northwestern University, Chicago, ILCenter for Rehabilitation Outcomes Research, Shirley Ryan AbilityLab and Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University, Chicago, ILDepartment of Medical Social Sciences, Feinberg School of Medicine, Northwestern University, Chicago, ILObjective: To describe the magnitude of nonresponse bias on inpatient rehabilitation facility (IRF) experience of care survey data in patients with neurologic disorders. Design: Cohort study of patients at 2 IRFs. Patients reported experience of care via an IRF-administered survey as part of routine operations approximately 2 weeks after discharge. A partially overlapping sample of research participants completed a similar survey approximately 2 weeks and 30 days after discharge. Setting: Two inpatient rehabilitation facilities. Participants: Patients aged ≥18 years with neurologic disorders who were discharged from 2 IRFs. Interventions: None. Main Outcome Measures: Experience of care data collected via an IRF Survey (self-report or proxy responses) and a Research Survey (self-report only). Results: Of the 1055 patients admitted during the study period who met the age and diagnosis criteria, 490 (46.4%) completed one or both of the surveys. Of the 325 IRF Survey respondents, 202 were self-report, 99 were proxy respondents, and 24 were unknown respondents. Only patients completed the Research Survey (N=285). One hundred twenty patients completed both surveys, of which 7 were proxy IRF Survey respondents. IRF Survey respondents had higher cognitive function than nonrespondents; patients with spinal cord injuries were more likely to complete the IRF Survey than other patients. There were no differences in the proportions of patients answering favorably on the IRF Survey (all respondents) compared with the Research Survey, except for physician communication and discharge information. Mutual information analysis revealed agreement between the scores produced by the 2 data sources. Conclusions: There were subtle, potentially important differences in quality measure results across surveys, reflecting the extent to which patients are encouraged to complete experience of care surveys. There was higher agreement on questions about global hospital perceptions than specific aspects of patients’ experience.http://www.sciencedirect.com/science/article/pii/S2590109524000612Neurological rehabilitationNonresponse biasOutcome assessment (health care)Patient reported outcomesQuality indicatorsRehabilitation
spellingShingle Allen Walter Heinemann, PhD
Anne Deutsch, RN, PhD, CRRN
Dave Brewington, PhD
Linda Foster, PT
Karon Frances Cook, PhD
Ana Miskovic, BA
David Cella, PhD
Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores
Archives of Rehabilitation Research and Clinical Translation
Neurological rehabilitation
Nonresponse bias
Outcome assessment (health care)
Patient reported outcomes
Quality indicators
Rehabilitation
title Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores
title_full Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores
title_fullStr Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores
title_full_unstemmed Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores
title_short Nonresponse Bias on Inpatient Rehabilitation Hospitals’ Experience of Care Quality Measure Scores
title_sort nonresponse bias on inpatient rehabilitation hospitals experience of care quality measure scores
topic Neurological rehabilitation
Nonresponse bias
Outcome assessment (health care)
Patient reported outcomes
Quality indicators
Rehabilitation
url http://www.sciencedirect.com/science/article/pii/S2590109524000612
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