APA (7th ed.) Citation

Nga, P. T., Shamim, A., & Salleh, R. Developing and validating a scale for non-academic staff’s service competencies in higher education. Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Nga, Phan Thi, Amjad Shamim, and Rohani Salleh. Developing and Validating a Scale for Non-academic Staff’s Service Competencies in Higher Education. Taylor & Francis Group.

MLA (9th ed.) Citation

Nga, Phan Thi, et al. Developing and Validating a Scale for Non-academic Staff’s Service Competencies in Higher Education. Taylor & Francis Group.