Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework

The emergence of the digital economy has the potential to spur innovation, boost productivity, and improve societal quality of life. The increase in ICT users in Malaysia can be seen during the Covid-19 crisis. Due to social restrictions on economic activities, many businesses have shifted to onlin...

Full description

Saved in:
Bibliographic Details
Main Author: Nurul Atikah Kamaruddin
Format: Article
Language:English
Published: UiTM Press 2022-12-01
Series:Journal of International Business, Economics and Entrepreneurship
Subjects:
Online Access:https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1115
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1846160569207357440
author Nurul Atikah Kamaruddin
author_facet Nurul Atikah Kamaruddin
author_sort Nurul Atikah Kamaruddin
collection DOAJ
description The emergence of the digital economy has the potential to spur innovation, boost productivity, and improve societal quality of life. The increase in ICT users in Malaysia can be seen during the Covid-19 crisis. Due to social restrictions on economic activities, many businesses have shifted to online platforms. However, it differs from small-medium enterprises (SMEs) owned by vulnerable populations. Their businesses were underperforming during the Covid-19 crisis as they could not deal with the operational stress generated by Covid-19due to limited resources, resulting in poor company performance. Therefore, a conceptual model has been identified in this project on the factors that can lead SMEs to successfully innovate the processes of ICT in their businesses.
format Article
id doaj-art-c263fcc9fdbc40d5bac62da06c5a550d
institution Kabale University
issn 2550-1429
language English
publishDate 2022-12-01
publisher UiTM Press
record_format Article
series Journal of International Business, Economics and Entrepreneurship
spelling doaj-art-c263fcc9fdbc40d5bac62da06c5a550d2024-11-22T07:19:48ZengUiTM PressJournal of International Business, Economics and Entrepreneurship2550-14292022-12-0172Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual FrameworkNurul Atikah Kamaruddin0Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Malaysia The emergence of the digital economy has the potential to spur innovation, boost productivity, and improve societal quality of life. The increase in ICT users in Malaysia can be seen during the Covid-19 crisis. Due to social restrictions on economic activities, many businesses have shifted to online platforms. However, it differs from small-medium enterprises (SMEs) owned by vulnerable populations. Their businesses were underperforming during the Covid-19 crisis as they could not deal with the operational stress generated by Covid-19due to limited resources, resulting in poor company performance. Therefore, a conceptual model has been identified in this project on the factors that can lead SMEs to successfully innovate the processes of ICT in their businesses. https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1115Digital economy, small medium enterprise, vulnerable groups, ICT innovation
spellingShingle Nurul Atikah Kamaruddin
Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
Journal of International Business, Economics and Entrepreneurship
Digital economy, small medium enterprise, vulnerable groups, ICT innovation
title Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
title_full Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
title_fullStr Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
title_full_unstemmed Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
title_short Factors Influencing the ICT Innovation Process in Small-Medium Enterprises: A Conceptual Framework
title_sort factors influencing the ict innovation process in small medium enterprises a conceptual framework
topic Digital economy, small medium enterprise, vulnerable groups, ICT innovation
url https://journal.uitm.edu.my/ojs/index.php/JIBE/article/view/1115
work_keys_str_mv AT nurulatikahkamaruddin factorsinfluencingtheictinnovationprocessinsmallmediumenterprisesaconceptualframework