Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design
The integration of automated vehicle (AV) technology in public transportation systems offers promising opportunities to improve the flexibility and safety of the traffic environment. However, user acceptance remains a critical challenge in the field of human-machine interaction for the effective dep...
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| Format: | Article |
| Language: | English |
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MDPI AG
2024-10-01
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| Series: | Multimodal Technologies and Interaction |
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| Online Access: | https://www.mdpi.com/2414-4088/8/11/94 |
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| author | Ming Yan Lucia Rampino Giandomenico Caruso |
| author_facet | Ming Yan Lucia Rampino Giandomenico Caruso |
| author_sort | Ming Yan |
| collection | DOAJ |
| description | The integration of automated vehicle (AV) technology in public transportation systems offers promising opportunities to improve the flexibility and safety of the traffic environment. However, user acceptance remains a critical challenge in the field of human-machine interaction for the effective deployment of shared autonomous vehicles (SAVs). This study presents a design framework aimed at enhancing user acceptance through human-machine interface (HMI) design tailored to SAVs. The framework is developed in adherence to relevant interaction design principles, following a systematic approach encompassing three key steps: analysis, synthesis, and evaluation. It integrates user acceptance factors into the design process, providing a structured method for designers. The framework was iteratively refined through interviews with three international domain experts; a focus group discussion with 10 researchers and professionals specializing in automotive interaction designers; and a workshop with 30 students and designers. The results demonstrate the framework’s ability to guide the development of user-acceptable HMI solutions. The paper concludes by emphasizing the need for further exploration into how user acceptance factors evolve over time and how real-world testing can validate the framework’s effectiveness in promoting user acceptance and satisfaction. |
| format | Article |
| id | doaj-art-be28252bdb0f4f7191a9bd6ce90846b7 |
| institution | Kabale University |
| issn | 2414-4088 |
| language | English |
| publishDate | 2024-10-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Multimodal Technologies and Interaction |
| spelling | doaj-art-be28252bdb0f4f7191a9bd6ce90846b72024-11-26T18:16:13ZengMDPI AGMultimodal Technologies and Interaction2414-40882024-10-018119410.3390/mti8110094Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI DesignMing Yan0Lucia Rampino1Giandomenico Caruso2Department of Design, Politecnico di Milano, 20158 Milan, ItalyDepartment of Design, Politecnico di Milano, 20158 Milan, ItalyDepartment of Mechanical Engineering, Politecnico di Milano, 20156 Milan, ItalyThe integration of automated vehicle (AV) technology in public transportation systems offers promising opportunities to improve the flexibility and safety of the traffic environment. However, user acceptance remains a critical challenge in the field of human-machine interaction for the effective deployment of shared autonomous vehicles (SAVs). This study presents a design framework aimed at enhancing user acceptance through human-machine interface (HMI) design tailored to SAVs. The framework is developed in adherence to relevant interaction design principles, following a systematic approach encompassing three key steps: analysis, synthesis, and evaluation. It integrates user acceptance factors into the design process, providing a structured method for designers. The framework was iteratively refined through interviews with three international domain experts; a focus group discussion with 10 researchers and professionals specializing in automotive interaction designers; and a workshop with 30 students and designers. The results demonstrate the framework’s ability to guide the development of user-acceptable HMI solutions. The paper concludes by emphasizing the need for further exploration into how user acceptance factors evolve over time and how real-world testing can validate the framework’s effectiveness in promoting user acceptance and satisfaction.https://www.mdpi.com/2414-4088/8/11/94shared autonomous vehiclesdesign frameworkhuman-machine interfacesuser acceptance |
| spellingShingle | Ming Yan Lucia Rampino Giandomenico Caruso Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design Multimodal Technologies and Interaction shared autonomous vehicles design framework human-machine interfaces user acceptance |
| title | Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design |
| title_full | Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design |
| title_fullStr | Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design |
| title_full_unstemmed | Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design |
| title_short | Fostering User Acceptance in Shared Autonomous Vehicles: A Framework for HMI Design |
| title_sort | fostering user acceptance in shared autonomous vehicles a framework for hmi design |
| topic | shared autonomous vehicles design framework human-machine interfaces user acceptance |
| url | https://www.mdpi.com/2414-4088/8/11/94 |
| work_keys_str_mv | AT mingyan fosteringuseracceptanceinsharedautonomousvehiclesaframeworkforhmidesign AT luciarampino fosteringuseracceptanceinsharedautonomousvehiclesaframeworkforhmidesign AT giandomenicocaruso fosteringuseracceptanceinsharedautonomousvehiclesaframeworkforhmidesign |