Customer perspective by integrating Kano model and Quality Function Deployment method into Cinema XXI: A case study from Semarang City Indonesia
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| Main Authors: | Agung Sedayu, Rahmat Budi Santoso |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Centre of Sociological Research
2020-11-01
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| Series: | Economics, Management and Sustainability |
| Subjects: | |
| Online Access: | https://jems.sciview.net/index.php/jems/article/view/109 |
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