A model for measuring the quality of public policies in innovation

Goal : This article presents a model for measuring the quality of public policies on innovation and its validation in a public policy on technology parks (SPTec) Design/methodology/approach: A survey on the quality of public policy SPTec was carried out. Through descriptive analysis, it was possi...

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Main Authors: Paulo Renato Pakes, Ana Lúcia Vitale Torkomian, Brena Bezerra Silva, Miguel Ángel Aires Borrás, Vívian Karina Bianchini, Carlos do Amaral Razzino
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2024-11-01
Series:Brazilian Journal of Operations & Production Management
Subjects:
Online Access:https://bjopm.org.br/bjopm/article/view/2361
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author Paulo Renato Pakes
Ana Lúcia Vitale Torkomian
Brena Bezerra Silva
Miguel Ángel Aires Borrás
Vívian Karina Bianchini
Carlos do Amaral Razzino
author_facet Paulo Renato Pakes
Ana Lúcia Vitale Torkomian
Brena Bezerra Silva
Miguel Ángel Aires Borrás
Vívian Karina Bianchini
Carlos do Amaral Razzino
author_sort Paulo Renato Pakes
collection DOAJ
description Goal : This article presents a model for measuring the quality of public policies on innovation and its validation in a public policy on technology parks (SPTec) Design/methodology/approach: A survey on the quality of public policy SPTec was carried out. Through descriptive analysis, it was possible to verify the quality of public policy in five determinants of quality. Factor analysis allowed the regrouping of quality attributes into new determinants for SPTec public policy. Finally, the multiple regression analysis allowed us to analyze the dependence relationship between the variables. Results:  The public policy SPTec is immature in terms of process quality, quality of the relation, and quality of the result. In addition, we identified the determinants that should be prioritized in the implementation of SPTec public policy in a possible reformulation. Finally, the attributes of quality that generate the greatest effect in terms of an increase in user satisfaction are shown, as well as those that generate a decrease in satisfaction if they have an increase in their performance. Limitations of the investigation:  Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further. Practical implications:  As a limitation, there is the fact that the factor analysis of public policy SPTec can only be generalized at the level of the same. Likewise, the presented model for measuring quality in the public sector requires adaptation for each public policy analyzed. Originality/value: This article fills a gap regarding the lack of instruments for measuring the quality of public policies in innovation systems.
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spelling doaj-art-bc41b13888ac45d892249dcb8fbe6f0e2024-11-23T04:48:30ZengAssociação Brasileira de Engenharia de Produção (ABEPRO)Brazilian Journal of Operations & Production Management2237-89602024-11-0121410.14488/BJOPM.2361.2024A model for measuring the quality of public policies in innovationPaulo Renato Pakes0Ana Lúcia Vitale Torkomian1Brena Bezerra Silva2Miguel Ángel Aires Borrás3Vívian Karina Bianchini4Carlos do Amaral Razzino5Federal University of São Carlos (UFSCar), São Carlos, SP, Brazil.Federal University of São Carlos (UFSCar), São Carlos, SP, Brazil.Federal University of Bahia (UFBA), Salvador, BA, Brazil.São Paulo State University (UNESP), São Paulo, SP, Brazil.São Paulo State University (UNESP), São Paulo, SP, Brazil.São Paulo State University (UNESP), São Paulo, SP, Brazil. Goal : This article presents a model for measuring the quality of public policies on innovation and its validation in a public policy on technology parks (SPTec) Design/methodology/approach: A survey on the quality of public policy SPTec was carried out. Through descriptive analysis, it was possible to verify the quality of public policy in five determinants of quality. Factor analysis allowed the regrouping of quality attributes into new determinants for SPTec public policy. Finally, the multiple regression analysis allowed us to analyze the dependence relationship between the variables. Results:  The public policy SPTec is immature in terms of process quality, quality of the relation, and quality of the result. In addition, we identified the determinants that should be prioritized in the implementation of SPTec public policy in a possible reformulation. Finally, the attributes of quality that generate the greatest effect in terms of an increase in user satisfaction are shown, as well as those that generate a decrease in satisfaction if they have an increase in their performance. Limitations of the investigation:  Because of the chosen research approach, the research results may lack generalizability. Therefore, researchers are encouraged to test the proposed propositions further. Practical implications:  As a limitation, there is the fact that the factor analysis of public policy SPTec can only be generalized at the level of the same. Likewise, the presented model for measuring quality in the public sector requires adaptation for each public policy analyzed. Originality/value: This article fills a gap regarding the lack of instruments for measuring the quality of public policies in innovation systems. https://bjopm.org.br/bjopm/article/view/2361Public PoliciesInnovation SystemQuality in the Public Sector
spellingShingle Paulo Renato Pakes
Ana Lúcia Vitale Torkomian
Brena Bezerra Silva
Miguel Ángel Aires Borrás
Vívian Karina Bianchini
Carlos do Amaral Razzino
A model for measuring the quality of public policies in innovation
Brazilian Journal of Operations & Production Management
Public Policies
Innovation System
Quality in the Public Sector
title A model for measuring the quality of public policies in innovation
title_full A model for measuring the quality of public policies in innovation
title_fullStr A model for measuring the quality of public policies in innovation
title_full_unstemmed A model for measuring the quality of public policies in innovation
title_short A model for measuring the quality of public policies in innovation
title_sort model for measuring the quality of public policies in innovation
topic Public Policies
Innovation System
Quality in the Public Sector
url https://bjopm.org.br/bjopm/article/view/2361
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