Does the deployment of the ISO 9001 standard have an effect on intellectual capital?
Purpose: The objective of this paper is to verify whether the ISO 9001 standard has an impact on the three components of intellectual capital, namely: human, structural, and relational capital. Design/methodology: Drawing on the absorptive capacity theory, the knowledge creation theory, and the so...
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| Format: | Article |
| Language: | Catalan |
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OmniaScience
2024-07-01
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| Series: | Intangible Capital |
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| Online Access: | https://www.intangiblecapital.org/index.php/ic/article/view/2726 |
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| author | Chams-Eddoha Mokhlis Yamadou Diop Widad Boualou |
| author_facet | Chams-Eddoha Mokhlis Yamadou Diop Widad Boualou |
| author_sort | Chams-Eddoha Mokhlis |
| collection | DOAJ |
| description | Purpose: The objective of this paper is to verify whether the ISO 9001 standard has an impact on the three components of intellectual capital, namely: human, structural, and relational capital.
Design/methodology: Drawing on the absorptive capacity theory, the knowledge creation theory, and the sociotechnical systems theory, we developed a conceptual model that was tested on a sample of 100 Moroccan companies certified under ISO 9001.
Findings: The results indicate a direct impact of the ISO 9001 standard on human capital, an indirect impact on structural capital through human capital, and finally, the ISO 9001 standard influences relational capital through a serial mediation of human and then structural capital.
Originality / Value: This paper is a response to the current international debate on the importance of intellectual capital for value creation. Indeed, for intellectual capital to create value, it must be developed, and ISO 9001 standard precisely enables this development, as demonstrated by the results. Considering that more than a million organizations hold ISO 9001 certification worldwide, this aligns with the international scope of the debate on intellectual capital. |
| format | Article |
| id | doaj-art-b9dcc862643f45cc9df2d1c35da6dde7 |
| institution | Kabale University |
| issn | 1697-9818 |
| language | Catalan |
| publishDate | 2024-07-01 |
| publisher | OmniaScience |
| record_format | Article |
| series | Intangible Capital |
| spelling | doaj-art-b9dcc862643f45cc9df2d1c35da6dde72024-12-04T08:30:26ZcatOmniaScienceIntangible Capital1697-98182024-07-0120242544510.3926/ic.2726568Does the deployment of the ISO 9001 standard have an effect on intellectual capital?Chams-Eddoha Mokhlis0Yamadou Diop1Widad Boualou2National School of Business and Management / Hassan II University of Casablanca-Morocco /Laboratoire de Recherche Prospective en Finance et GestionHassan II University of CasablancaNational School of Business and Management / Hassan II University of Casablanca-Morocco / Laboratoire de Recherche Prospective en Finance et GestionPurpose: The objective of this paper is to verify whether the ISO 9001 standard has an impact on the three components of intellectual capital, namely: human, structural, and relational capital. Design/methodology: Drawing on the absorptive capacity theory, the knowledge creation theory, and the sociotechnical systems theory, we developed a conceptual model that was tested on a sample of 100 Moroccan companies certified under ISO 9001. Findings: The results indicate a direct impact of the ISO 9001 standard on human capital, an indirect impact on structural capital through human capital, and finally, the ISO 9001 standard influences relational capital through a serial mediation of human and then structural capital. Originality / Value: This paper is a response to the current international debate on the importance of intellectual capital for value creation. Indeed, for intellectual capital to create value, it must be developed, and ISO 9001 standard precisely enables this development, as demonstrated by the results. Considering that more than a million organizations hold ISO 9001 certification worldwide, this aligns with the international scope of the debate on intellectual capital.https://www.intangiblecapital.org/index.php/ic/article/view/2726iso 9001, intellectual capital, human, structural, relational |
| spellingShingle | Chams-Eddoha Mokhlis Yamadou Diop Widad Boualou Does the deployment of the ISO 9001 standard have an effect on intellectual capital? Intangible Capital iso 9001, intellectual capital, human, structural, relational |
| title | Does the deployment of the ISO 9001 standard have an effect on intellectual capital? |
| title_full | Does the deployment of the ISO 9001 standard have an effect on intellectual capital? |
| title_fullStr | Does the deployment of the ISO 9001 standard have an effect on intellectual capital? |
| title_full_unstemmed | Does the deployment of the ISO 9001 standard have an effect on intellectual capital? |
| title_short | Does the deployment of the ISO 9001 standard have an effect on intellectual capital? |
| title_sort | does the deployment of the iso 9001 standard have an effect on intellectual capital |
| topic | iso 9001, intellectual capital, human, structural, relational |
| url | https://www.intangiblecapital.org/index.php/ic/article/view/2726 |
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