Smart prediction of the complaint hotspot problem in mobile network
In telecom communication network,a hot customer complaint often affects hundreds even thousands of users’ service and leads to significant economic losses and bulk complaints.An approach was proposed to predict a customer complaint based on real-time user signaling data.Through analyzing the network...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | zho |
| Published: |
Beijing Xintong Media Co., Ltd
2019-05-01
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| Series: | Dianxin kexue |
| Subjects: | |
| Online Access: | http://www.telecomsci.com/zh/article/doi/10.11959/j.issn.1000-0801.2019099/ |
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