Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being

Warehouses with complex monitoring and algorithmic management policies are rapidly expanding across the EU. This paper explores the functionalities of a Warehouse Management System (WMS) and its role in managing warehouse workers. In particular, WMS implementation raises concerns regarding worker pr...

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Main Authors: Thomas De Lombaert, Arpan Rijal, Robert Costrasal, Michele Molè
Format: Article
Language:English
Published: University of Bologna 2024-12-01
Series:Italian Labour Law e-Journal
Subjects:
Online Access:https://illej.unibo.it/article/view/20837
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author Thomas De Lombaert
Arpan Rijal
Robert Costrasal
Michele Molè
author_facet Thomas De Lombaert
Arpan Rijal
Robert Costrasal
Michele Molè
author_sort Thomas De Lombaert
collection DOAJ
description Warehouses with complex monitoring and algorithmic management policies are rapidly expanding across the EU. This paper explores the functionalities of a Warehouse Management System (WMS) and its role in managing warehouse workers. In particular, WMS implementation raises concerns regarding worker privacy and data protection due to the increased surveillance of warehouse operations, while at the same time also having the potential to significantly enhance worker well-being. By examining the WMS' features in relation to the GDPR (EU Reg. 2016/679) and the AI Regulation (EU Reg. 2024/1689), this paper establishes a framework in which worker well-being is fostered in accordance with data protection and technology law. Following an introduction to these regulations, we analyse three case studies of personal data acquisition and management policies from warehouse management literature. Building on these examples, this paper offers practical guidelines for researchers and practitioners to ensure their warehouse operations comply with current regulations on worker monitoring. We show that data collection practices and their implications should be more carefully considered, both by practitioners and researchers.
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spelling doaj-art-b81dd6cc941948a5b67b0597fb1a43af2025-01-15T15:46:15ZengUniversity of BolognaItalian Labour Law e-Journal1561-80482024-12-0117214516810.6092/issn.1561-8048/2083719209Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-beingThomas De Lombaert0Arpan Rijal1Robert Costrasal2Michele Molè3Hasselt UniversityUniversity of GroningenUniversity of GroningenUniversity of GroningenWarehouses with complex monitoring and algorithmic management policies are rapidly expanding across the EU. This paper explores the functionalities of a Warehouse Management System (WMS) and its role in managing warehouse workers. In particular, WMS implementation raises concerns regarding worker privacy and data protection due to the increased surveillance of warehouse operations, while at the same time also having the potential to significantly enhance worker well-being. By examining the WMS' features in relation to the GDPR (EU Reg. 2016/679) and the AI Regulation (EU Reg. 2024/1689), this paper establishes a framework in which worker well-being is fostered in accordance with data protection and technology law. Following an introduction to these regulations, we analyse three case studies of personal data acquisition and management policies from warehouse management literature. Building on these examples, this paper offers practical guidelines for researchers and practitioners to ensure their warehouse operations comply with current regulations on worker monitoring. We show that data collection practices and their implications should be more carefully considered, both by practitioners and researchers.https://illej.unibo.it/article/view/20837warehouse management systemworkplace surveillancegdprai regulationworker well-being
spellingShingle Thomas De Lombaert
Arpan Rijal
Robert Costrasal
Michele Molè
Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being
Italian Labour Law e-Journal
warehouse management system
workplace surveillance
gdpr
ai regulation
worker well-being
title Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being
title_full Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being
title_fullStr Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being
title_full_unstemmed Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being
title_short Mass Collection of Workers’ Data in Warehouse Facilities: Reflections on Privacy and Workforce Well-being
title_sort mass collection of workers data in warehouse facilities reflections on privacy and workforce well being
topic warehouse management system
workplace surveillance
gdpr
ai regulation
worker well-being
url https://illej.unibo.it/article/view/20837
work_keys_str_mv AT thomasdelombaert masscollectionofworkersdatainwarehousefacilitiesreflectionsonprivacyandworkforcewellbeing
AT arpanrijal masscollectionofworkersdatainwarehousefacilitiesreflectionsonprivacyandworkforcewellbeing
AT robertcostrasal masscollectionofworkersdatainwarehousefacilitiesreflectionsonprivacyandworkforcewellbeing
AT michelemole masscollectionofworkersdatainwarehousefacilitiesreflectionsonprivacyandworkforcewellbeing