AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS

The banking industry is experiencing a significantly transformation fueled by the adoption of artificial intelligence (AI) technologies, which are reshaping essential operations, improving service quality and encouraging innovation across the sector. This paper conducts a bibliometric analysis t...

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Main Author: CĂRBUNE DANIELA IULIA MARIA
Format: Article
Language:English
Published: Academica Brâncuşi 2024-12-01
Series:Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
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Online Access:https://www.utgjiu.ro/revista/ec/pdf/2024-06/24_Carbune.pdf
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author CĂRBUNE DANIELA IULIA MARIA
author_facet CĂRBUNE DANIELA IULIA MARIA
author_sort CĂRBUNE DANIELA IULIA MARIA
collection DOAJ
description The banking industry is experiencing a significantly transformation fueled by the adoption of artificial intelligence (AI) technologies, which are reshaping essential operations, improving service quality and encouraging innovation across the sector. This paper conducts a bibliometric analysis to assess the impact of artificial intelligence technologies within financial institutions, applying VOSviewer software to identify and visualize the trends and patterns in the academic literature extracted from the Web of Science database. Present study highlights the development of research themes, key collaboration networks and finds out the interconnections through various AI applications within the baking sector. The findings of the study underscore the fact that artificial intelligence plays as a protagonist in increasing operational efficiency, enhancing customer experiences and streamlining decision-making workflows. By highlighting the current applications of artificial intelligence and identifying areas where it has demonstrated its effectiveness, this information significantly contributes to a deeper and more comprehensive understanding of the role of AI in reshaping banking processes and services. At the same time, the research article offers promising directions for future research, such as exploring the ethical implications of AI, addressing possible biases in algorithmic models and investigating ways to optimally integrate with existing systems. Advancing research in these directions will be essential for fully exploiting the potential of AI and managing the challenges inherent in its adoption, thus contributing to a continuous, responsible and sustainable innovation of the banking industry in the face of technological change.
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spelling doaj-art-b6911fb4d80f4819b18c964cedaedd452025-01-01T11:35:08ZengAcademica BrâncuşiAnalele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie1844-70072344-36852024-12-0116204212AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSISCĂRBUNE DANIELA IULIA MARIA 0PH. D STUDENT, UNIVERSITY OF CRAIOVA, ”EUGENIU CARADA” DOCTORAL SCHOOL OF ECONOMIC SCIENCES The banking industry is experiencing a significantly transformation fueled by the adoption of artificial intelligence (AI) technologies, which are reshaping essential operations, improving service quality and encouraging innovation across the sector. This paper conducts a bibliometric analysis to assess the impact of artificial intelligence technologies within financial institutions, applying VOSviewer software to identify and visualize the trends and patterns in the academic literature extracted from the Web of Science database. Present study highlights the development of research themes, key collaboration networks and finds out the interconnections through various AI applications within the baking sector. The findings of the study underscore the fact that artificial intelligence plays as a protagonist in increasing operational efficiency, enhancing customer experiences and streamlining decision-making workflows. By highlighting the current applications of artificial intelligence and identifying areas where it has demonstrated its effectiveness, this information significantly contributes to a deeper and more comprehensive understanding of the role of AI in reshaping banking processes and services. At the same time, the research article offers promising directions for future research, such as exploring the ethical implications of AI, addressing possible biases in algorithmic models and investigating ways to optimally integrate with existing systems. Advancing research in these directions will be essential for fully exploiting the potential of AI and managing the challenges inherent in its adoption, thus contributing to a continuous, responsible and sustainable innovation of the banking industry in the face of technological change. https://www.utgjiu.ro/revista/ec/pdf/2024-06/24_Carbune.pdfartificial intelligence technologiesbanking industrybibliometric analysisweb of science database
spellingShingle CĂRBUNE DANIELA IULIA MARIA
AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie
artificial intelligence technologies
banking industry
bibliometric analysis
web of science database
title AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS
title_full AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS
title_fullStr AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS
title_full_unstemmed AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS
title_short AN OVERVIEW OVER THE IMPACT OF ARTIFICIAL INTELLIGENCE TECHNOLOGIES IN THE BANKING INDUSTRY – A BIBLIOMETRIC ANALYSIS
title_sort overview over the impact of artificial intelligence technologies in the banking industry a bibliometric analysis
topic artificial intelligence technologies
banking industry
bibliometric analysis
web of science database
url https://www.utgjiu.ro/revista/ec/pdf/2024-06/24_Carbune.pdf
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