UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights

Background: Innovations in healthcare are a way to sustain and improve health outcomes, usually done in a cost-effective way. Thus, the Dubai Health Authority (DHA) is keen on launching the best innovations in all areas such as health apps, telecommunications, electronic patient health records, and...

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Main Authors: Shamsa AlSuwaidi, Immanuel Azaad Moonesar
Format: Article
Language:English
Published: Knowledge E 2021-03-01
Series:Dubai Medical Journal
Subjects:
Online Access:http://prod.karger.com/Article/FullText/513489
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author Shamsa AlSuwaidi
Immanuel Azaad Moonesar
author_facet Shamsa AlSuwaidi
Immanuel Azaad Moonesar
author_sort Shamsa AlSuwaidi
collection DOAJ
description Background: Innovations in healthcare are a way to sustain and improve health outcomes, usually done in a cost-effective way. Thus, the Dubai Health Authority (DHA) is keen on launching the best innovations in all areas such as health apps, telecommunications, electronic patient health records, and others. Objectives: DHA apps users within the United Arab Emirates (UAE) were studied to determine the extent they were satisfied with the available medical health apps; there are limited studies on users’ perceptions on health innovations in the UAE. Method and Results: The quantitative methodology included data collection from a sample of 396 apps users. The technology acceptance model (TAM) provided an appropriate framework for this research, independent variables included gender, nationality, education, and age, and the dependent variables included the users’ perceptions related to usefulness, ease of use, and usability as well as satisfaction. The results of the study revealed a statistically significant difference based on the abovementioned independent variables. Conclusion: The research adds value for policymakers when considering and evaluating the current health apps available in the DHA; the research findings could positively influence public policies for the development of health innovations across the UAE region. Future research should aim to include other factors that may have an influence on the adoption of technology and uncover further reasons that motivate or discourage users.
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spelling doaj-art-b540769ddca048f982a6c764a4fe54562025-01-02T17:11:02ZengKnowledge EDubai Medical Journal2571-726X2021-03-011810.1159/000513489513489UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary InsightsShamsa AlSuwaidi0Immanuel Azaad Moonesar1https://orcid.org/0000-0003-4027-3508Primary Health Care Department, Dubai Health Authority, Dubai, United Arab EmiratesMohammed Bin Rashid School of Government, Dubai, United Arab EmiratesBackground: Innovations in healthcare are a way to sustain and improve health outcomes, usually done in a cost-effective way. Thus, the Dubai Health Authority (DHA) is keen on launching the best innovations in all areas such as health apps, telecommunications, electronic patient health records, and others. Objectives: DHA apps users within the United Arab Emirates (UAE) were studied to determine the extent they were satisfied with the available medical health apps; there are limited studies on users’ perceptions on health innovations in the UAE. Method and Results: The quantitative methodology included data collection from a sample of 396 apps users. The technology acceptance model (TAM) provided an appropriate framework for this research, independent variables included gender, nationality, education, and age, and the dependent variables included the users’ perceptions related to usefulness, ease of use, and usability as well as satisfaction. The results of the study revealed a statistically significant difference based on the abovementioned independent variables. Conclusion: The research adds value for policymakers when considering and evaluating the current health apps available in the DHA; the research findings could positively influence public policies for the development of health innovations across the UAE region. Future research should aim to include other factors that may have an influence on the adoption of technology and uncover further reasons that motivate or discourage users.http://prod.karger.com/Article/FullText/513489healthcareinnovationsdubai health authoritytechnology acceptance modelelectronic patients’ health recordshealth appstelehealthtelemedicine
spellingShingle Shamsa AlSuwaidi
Immanuel Azaad Moonesar
UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights
Dubai Medical Journal
healthcare
innovations
dubai health authority
technology acceptance model
electronic patients’ health records
health apps
telehealth
telemedicine
title UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights
title_full UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights
title_fullStr UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights
title_full_unstemmed UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights
title_short UAE Resident Users’ Perceptions of Healthcare Applications from Dubai Health Authority: Preliminary Insights
title_sort uae resident users perceptions of healthcare applications from dubai health authority preliminary insights
topic healthcare
innovations
dubai health authority
technology acceptance model
electronic patients’ health records
health apps
telehealth
telemedicine
url http://prod.karger.com/Article/FullText/513489
work_keys_str_mv AT shamsaalsuwaidi uaeresidentusersperceptionsofhealthcareapplicationsfromdubaihealthauthoritypreliminaryinsights
AT immanuelazaadmoonesar uaeresidentusersperceptionsofhealthcareapplicationsfromdubaihealthauthoritypreliminaryinsights