Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19

Abstract Background For children under age six, regular preventative primary care is needed for administration of vaccinations, surveillance of development, and early diagnosis and intervention for any potential health conditions or developmental delays. The COVID-19 pandemic created many barriers t...

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Main Authors: Kimberley McFadden, Helen Valkanas, Leslie Rourke, Patricia Li, Imaan Bayoumi
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Primary Care
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Online Access:https://doi.org/10.1186/s12875-024-02701-0
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author Kimberley McFadden
Helen Valkanas
Leslie Rourke
Patricia Li
Imaan Bayoumi
author_facet Kimberley McFadden
Helen Valkanas
Leslie Rourke
Patricia Li
Imaan Bayoumi
author_sort Kimberley McFadden
collection DOAJ
description Abstract Background For children under age six, regular preventative primary care is needed for administration of vaccinations, surveillance of development, and early diagnosis and intervention for any potential health conditions or developmental delays. The COVID-19 pandemic created many barriers to providing and accessing primary care. While many studies have explored these barriers, it is important to understand how primary care adapted to ensure these crucial early-years appointments were not missed throughout the pandemic. The objective of this study, therefore, was to discover innovative programs or services that were used, and suggestions for programs or services that could have been implemented, to facilitate delivery of, and access to, primary care for young children during the COVID-19 pandemic (March 2020-May 2023). Methods This qualitative descriptive study used a survey and semi-structured interviews to discuss primary care programs or services with parents or caregivers of children who were under the age of 6 during the pandemic and with primary care providers who deliver care to young children. The survey was sent to parent groups and primary care providers across the Canadian provinces of Ontario and Quebec from May to October 2023. Survey participants who indicated interest in further participation were subsequently contacted for an interview. Results were analyzed using content and thematic analyses. Results 102 individuals (33 primary care providers and 69 parents or caregivers) responded to the survey and of those, 19 participated in the interviews. Six themes emerged from the innovative services or procedures that were discussed: Prioritization of young children; Creation or modification of primary care spaces; Clear decision-making guidelines; Virtual care integration; Proactive communication; and Interdisciplinary collaboration. Conclusions This qualitative study explored some creative and positive solutions to the struggle of providing and accessing primary care for young children during the COVID-19 pandemic. The results from this research highlight the importance of flexibility and innovation within the primary care system, especially under circumstances of sudden and unexpected increases in barriers to providing and accessing care. On-going development of innovations that improve communication, take a more collaborative approach, and adapt systems, spaces, and methods will improve primary care access and delivery. Clinical trial number Not applicable.
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spelling doaj-art-b534a54fd8324bd690844615baaaa2082025-01-12T12:33:55ZengBMCBMC Primary Care2731-45532025-01-0126111210.1186/s12875-024-02701-0Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19Kimberley McFadden0Helen Valkanas1Leslie Rourke2Patricia Li3Imaan Bayoumi4Centre for Studies in Primary Care, Department of Family Medicine, Queen’s UniversityMcGill University Health Centre Research InstituteFaculty of Medicine, Memorial University of NewfoundlandDepartment of Pediatrics, Faculty of Medicine and Health Sciences, Research Institute of the McGill University Health Centre, McGill UniversityDepartment of Family Medicine, School of Medicine, Queen’s UniversityAbstract Background For children under age six, regular preventative primary care is needed for administration of vaccinations, surveillance of development, and early diagnosis and intervention for any potential health conditions or developmental delays. The COVID-19 pandemic created many barriers to providing and accessing primary care. While many studies have explored these barriers, it is important to understand how primary care adapted to ensure these crucial early-years appointments were not missed throughout the pandemic. The objective of this study, therefore, was to discover innovative programs or services that were used, and suggestions for programs or services that could have been implemented, to facilitate delivery of, and access to, primary care for young children during the COVID-19 pandemic (March 2020-May 2023). Methods This qualitative descriptive study used a survey and semi-structured interviews to discuss primary care programs or services with parents or caregivers of children who were under the age of 6 during the pandemic and with primary care providers who deliver care to young children. The survey was sent to parent groups and primary care providers across the Canadian provinces of Ontario and Quebec from May to October 2023. Survey participants who indicated interest in further participation were subsequently contacted for an interview. Results were analyzed using content and thematic analyses. Results 102 individuals (33 primary care providers and 69 parents or caregivers) responded to the survey and of those, 19 participated in the interviews. Six themes emerged from the innovative services or procedures that were discussed: Prioritization of young children; Creation or modification of primary care spaces; Clear decision-making guidelines; Virtual care integration; Proactive communication; and Interdisciplinary collaboration. Conclusions This qualitative study explored some creative and positive solutions to the struggle of providing and accessing primary care for young children during the COVID-19 pandemic. The results from this research highlight the importance of flexibility and innovation within the primary care system, especially under circumstances of sudden and unexpected increases in barriers to providing and accessing care. On-going development of innovations that improve communication, take a more collaborative approach, and adapt systems, spaces, and methods will improve primary care access and delivery. Clinical trial number Not applicable.https://doi.org/10.1186/s12875-024-02701-0Well-child visitsPediatricsCOVID-19Qualitative research
spellingShingle Kimberley McFadden
Helen Valkanas
Leslie Rourke
Patricia Li
Imaan Bayoumi
Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19
BMC Primary Care
Well-child visits
Pediatrics
COVID-19
Qualitative research
title Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19
title_full Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19
title_fullStr Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19
title_full_unstemmed Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19
title_short Innovations that helped with accessing and delivering primary care for infants and young children during COVID-19
title_sort innovations that helped with accessing and delivering primary care for infants and young children during covid 19
topic Well-child visits
Pediatrics
COVID-19
Qualitative research
url https://doi.org/10.1186/s12875-024-02701-0
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