Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement

Purpose: This study examines how servant leadership influences organizational citizenship behavior, focusing on the mediating role of employee trust in colleges within the Sindh region. It utilizes Social Exchange Theory as the foundational framework, emphasizing the relationships built through rec...

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Main Authors: Noureen Sharif Faoorqui, Saima Kamran Pathan, Nizam Uddin Channa
Format: Article
Language:English
Published: CSRC Publishing 2024-09-01
Series:Sustainable Business and Society in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3137
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author Noureen Sharif Faoorqui
Saima Kamran Pathan
Nizam Uddin Channa
author_facet Noureen Sharif Faoorqui
Saima Kamran Pathan
Nizam Uddin Channa
author_sort Noureen Sharif Faoorqui
collection DOAJ
description Purpose: This study examines how servant leadership influences organizational citizenship behavior, focusing on the mediating role of employee trust in colleges within the Sindh region. It utilizes Social Exchange Theory as the foundational framework, emphasizing the relationships built through reciprocal exchanges and mutual benefits. Design/Methodology/Approach: Data was gathered using a survey questionnaire within a cross-sectional time frame. The sample consisted of 622 college teachers, achieving a response rate of 86.3%. The analysis was conducted using SMART PLS-SEM, following a two-step approach including the Measurement and Structural Model. Findings: The findings suggest that Servant Leadership has a positive and significant relationship with organizational citizenship behavior. Additionally, this study discovered that employee trust plays a positive mediating role in the connection between Servant Leadership and organizational citizenship behavior. Implications/Value: This research enhances our understanding of the connection between trust, leadership styles, and employee behaviors, offering insights into the impact of servant leadership on organizational outcomes.
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institution Kabale University
issn 2708-2504
2708-2172
language English
publishDate 2024-09-01
publisher CSRC Publishing
record_format Article
series Sustainable Business and Society in Emerging Economies
spelling doaj-art-b30fea43b3f142a3ae2bed7e4181a65c2024-12-03T17:16:51ZengCSRC PublishingSustainable Business and Society in Emerging Economies2708-25042708-21722024-09-016310.26710/sbsee.v6i3.3137Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational AchievementNoureen Sharif Faoorqui0Saima Kamran Pathan1Nizam Uddin Channa2University of Modern Sciences TMK, Hyderabad, PakistanUniversity of Sindh, Jamshoro, PakistanUniversity of Sindh, Jamshoro, Pakistan Purpose: This study examines how servant leadership influences organizational citizenship behavior, focusing on the mediating role of employee trust in colleges within the Sindh region. It utilizes Social Exchange Theory as the foundational framework, emphasizing the relationships built through reciprocal exchanges and mutual benefits. Design/Methodology/Approach: Data was gathered using a survey questionnaire within a cross-sectional time frame. The sample consisted of 622 college teachers, achieving a response rate of 86.3%. The analysis was conducted using SMART PLS-SEM, following a two-step approach including the Measurement and Structural Model. Findings: The findings suggest that Servant Leadership has a positive and significant relationship with organizational citizenship behavior. Additionally, this study discovered that employee trust plays a positive mediating role in the connection between Servant Leadership and organizational citizenship behavior. Implications/Value: This research enhances our understanding of the connection between trust, leadership styles, and employee behaviors, offering insights into the impact of servant leadership on organizational outcomes. https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3137Servant LeadershipTrustOrganizational Citizenship Behavior
spellingShingle Noureen Sharif Faoorqui
Saima Kamran Pathan
Nizam Uddin Channa
Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement
Sustainable Business and Society in Emerging Economies
Servant Leadership
Trust
Organizational Citizenship Behavior
title Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement
title_full Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement
title_fullStr Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement
title_full_unstemmed Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement
title_short Servant Leadership, Trust, Organizational Citizenship Behavior: Triadic Model for Educational Achievement
title_sort servant leadership trust organizational citizenship behavior triadic model for educational achievement
topic Servant Leadership
Trust
Organizational Citizenship Behavior
url https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3137
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AT saimakamranpathan servantleadershiptrustorganizationalcitizenshipbehaviortriadicmodelforeducationalachievement
AT nizamuddinchanna servantleadershiptrustorganizationalcitizenshipbehaviortriadicmodelforeducationalachievement